Experience

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  Self employed

  Aug 2008 - Sept 2011

  Tutor

  Taught, homework help, and test preparation for elementary through high school students

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  John's hopkins university

  Jun 2011 - Jul 2011

  Summer camp resident assistant

  Mentored and supervised students at LMU through John’s Hopkins Center for Talented YouthDeveloped teamwork, leadership, creativity, problem solving, and organizational skills

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  Chrysler

  May 2012 - Jul 2012

  Information technology management intern

  Produced monthly metrics for the mobile web portal and presented to business partnersPreformed functional testing on a smartphone application and kept detailed error logsDesigned and implemented graphical interface designs for future downloadable

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  Crowe horwath llp

  Jun 2013 - Aug 2013

  Technology analyst intern

  Tested and validated data for client projectsOrganized and consolidated data using SQL serverBuilt reports and data visualizations using Tableau

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  Ford motor company

  Sept 2014 - now

  FordLabs is a software incubation group within Ford Motor Company Enterprise Technology. We use the principles of Human-centered design, Lean Startup, and Extreme Programming to solve problems for our customers.@FordOnline Intranet - Redesign▪ Redesigned a 150,000-user website that increased user engagement by leveraging user feedback and data analysis, demonstrating a commitment to human-centered product development.▪ Built strong stakeholder relationships with clear communication and navigated complex decision making.▪ Leveraged Lean Startup principles to validate product ideas and minimize risk . ▪ Identified and addressed potential roadblocks to product rollout.Model e Readiness Planner (MeRP) ▪ Managed a dynamic checklist software for 2000 dealers, achieving a $2.5 million cost savings for Ford, showcasing expertise in delivering a product to market with an Agile team.▪ Launched multi-language functionality (EN, FR), with engineers, designers, and business partners.▪ Presented working software demos and future roadmaps to executive audiences.▪ Encouraged and implemented Agile practices to improve product development efficiency, showcasing experience working with Agile and XP methodologies. Show less Supported PDO Next efforts from coaching perspective Strategic design of future coaching service based on changing PDO needsFacilitated meetings across the program - Understood and surfaced risks and impedimentso Tracked progress to milestones - Provided support to remove program level roadblocks Looked at intersection points - ensure clarity on deliverables Worked to remove silos by being liaison between working groups (IT BO, strategy, EA, TO)Identified opportunities for increased efficiency within IT, PDO Next, and Transformation Office Show less Managed NA coaching demand & assignments for Agile/PDO IT Transformation OfficeProvided support to coaching communityFormed Coaching Guild to build a learning organizationServed as Product Owner of Talent Pipeline application (voice of the customer)Built Leadership Excellence team as Product Manager Define Leadership Excellence ideal state as a PDO role (validated competencies)Conducted Customer Centric Leadership Excellence research, performed pilot experiments, formed champions group Show less Worked with leadership and team to define value add metrics around transformation progressDeveloped Alteryx flow and QlikView visualization of metrics for executive leadership Coordinated decommissioning of previous metrics and deployment of new onesPerformed backlog manager tasks for team organization (release planning, iteration planning, backlog refinement)Developed master list of products mapped to business capabilities to support Enterprise ArchitectureAssisted with OCM strategy formation Drove customer satisfaction strategy conversations Show less

  • FordLabs Product Manager

    Apr 2023 - now

  • Program Manager - PDO Next

    Oct 2021 - Mar 2023

  • Coaching Service Manager

    Mar 2019 - Sept 2021

  • Transformation Metrics Analyst

    Jan 2017 - Mar 2019

  • Strategy Portfolio Analyst - FCG Program

    Aug 2015 - Dec 2016

  • Treasury Systems Analyst - Ford College Graduate (FCG) Program

    Sept 2014 - Jul 2015