Rajat Goel

Experience

• 

  Birla Institute of Technology and Science, Pilani

  Aug 2016 - Jul 2018

  Voiced the opinions of close to 400 students, coordinated their issues with faculty in weekly meetings. I led a team of 50 in supervising event management and scheduling, hospitality and logistics of events (workshops, talks, competitions) as part of ATMOS, the annual techno-management fest of BITS Pilani, Hyderabad Campus. Collectively raised a record sponsorship of ₹40 lakhs, for the annual techno-management fest, ATMOS, by targeting and pitching companies selectively, providing them the right marketing platform and creating a mutually beneficial relationship.

  • Head of Nucleus, PHoEnix (EEE,ECE,EIE) Association

    Aug 2016 - Jul 2018

  • Manager, Department of Sponsorship and Marketing

    Aug 2016 - Jul 2017
• 

  GMR Group

  May 2017 - Jul 2017

  Summer Intern

  ► Curated study material for students enrolled at the vocational training center.► Created an effective platform, to conduct evaluations and exams.► Surveyed the rehabilitants colony, affected by ventures of GMR Group.

• 

  HSBC

  Jan 2019 - Dec 2019

  Business Analyst (intern) in the Global Markets Operations business vertical of HSBC. GMMO DaRR (Global Markets Middle Office - Data & Regulatory Reporting)• Performed everyday BAU tasks; Data quality & rate maintenance, root cause analysis, false exception errors check and reporting• Automated repetitive tasks using Python; Excel (xlwings, openpyxl), File movement (os, shutil)• Studied a high level view of the department's (Bank) Operations; analyzed costs and scope for reduction, work unit, effort utilization and efficiency maximization solutions• Oversaw task migration from Back Office as a representative of my department (GMMO); prepared PPTs & reports for upper management after due diligence and careful study• Appreciated greatly for my creative, honest and smart way of working• Was offered a full time offer (PPO) basis my exemplary performance. Show less

  • Market Risk Analyst

    Jul 2019 - Dec 2019

  • Intern

    Jan 2019 - Jul 2019
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  Udaan.com

  Dec 2019 - Dec 2021

  Business Finance

  Electronics Category• Business Analytics & Financial Planning• Strategic Projects (Buyer Profiling, FOS calling, FOS App)• Product Analytics (Buyer classification, targeted selling, cross-selling)• GTM Strategy Redesign (FOS Agent performance efficiency improvement, algorithmic route planning, coverage increase)• Sales & Demand Planning (Target vs Achievement, Exception reporting)• Marketing Initiatives (Scheme and Incentive Structure design, Investment framework evaluation, LTV & RPC estimation)• Credit Initiatives (New credit lines for strategically identified buyers, reducing DPDs and bad debt by reactivation schemes using in-app offers using Udaan coins)• Cost pieces (Zone-wise RTO reduction, Sales channel cost optimization, Bundling SKUs for higher margin/order and reduced cost/shipment, Buyer flagging for fraudulent behavior) • Conducted Excel & SQL training sessions for new joiners (across levels) & existing team members• Managed MIS teams in building dashboards, resolving grievances & escalations Show less

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  Meesho

  Dec 2021 - Nov 2022

  Fulfillment & Experience Product charter• Post-Order journey of ~30M MAU/100M monthly orders• Supply Chain & Ops products across various legs (Order Timeline redesign)• Post Order Communications framework using push notifications, SMS, WhatsApp, and NDR calling• Reduction in Order placed-to-delivered delta (PDD) - actual vs forecasted. • Logistics-as-a-Platform (LaaP) - integrations with 3PL databases• A/B experiment design and implementation• Ad-hoc CX escalationsKey Goal Metrics: • Delivery Experience (NPS)• Order Fulfillment Cost (CPS reduction)• Sales funnel hygiene: Order Cancellation, RTO, & ReturnsTools:• Analytics and Visualization - Metabase Presto, Zeppelin notebooks.• Mixpanel, Metabase, Jira Show less

  • Senior Product Analyst

    Mar 2022 - Nov 2022

  • Product Operations Associate

    Dec 2021 - Mar 2022
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  ShareChat

  Nov 2022 - May 2024

  Product

  Revenue -• Performance Ads• Network Ads (Google, Meta, AWS)Trust & Safety -• Moderation heuristics for Livestreams• NSFW & ASR Model Performance Analytics

• 

  The Tuck School of Business at Dartmouth

  Aug 2024 - now

  MBA Candidate