Salma Abdelsalam

Salma Abdelsalam

Training Coordinator

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  • Timeline

  • About me

    Customer Service Supervisor في ACADEMIE EMERA

  • Education

    • Alexandria University

      2011 - 2015
      Bachelor’s Degree Business Administration and Management, General
  • Experience

    • Future nexus academy

      Jul 2015 - Mar 2016
      Training Coordinator

       Handles incoming calls or inquiries from prospective customers or clients Assisting students to identify their academic values and goals with academic advisors Helping students define and develop educational plans, assisting in the selection of appropriate course work opportunities to achieve student's goals Being accessible and available to students to respond to their questions and concerns Completes supporting paperwork and data entry as required Respecting student's individual needs and diversity Being knowledgeable about, promoting and referring students to appropriate campus and community resources and services Informing students of the roles and responsibilities  Monitor Student progress toward educational/career goals. Participate in Advisor training sessions to keep up to date on current information that benefits the student. عرض أقل

    • Innovation

      Jan 2016 - now
      Trainer

      Entrepreneurship & Soft Skills

    • International Labour Organization

      Jan 2016 - Feb 2016
      Trainer

      worked as a trainer at ILO(Organization International Labour Organization) & Amideastit's my graduation project from my scholarship

    • Latin Institute

      Feb 2016 - now
      Trainer
    • كونى امل التغيير 2030

      Jun 2016 - Aug 2016
      Trainer

      ورش عمل تدريبيه لتنميه المهارات

    • ELECTROLAB For Industrial and Engineering Services

      Jul 2016 - now
      Regional Sales and Marketing Manager

       opening initial call with new customers introduce myself ,company and the reason of attend Recommend products to customers, based on customers' needs and interests. Answer customers' questions about products, prices, availability, product uses Consult with clients after sales or contract signings in order to resolve problems and to provide on going support.

    • ACADEMIE EMERA

      Jul 2020 - now
      Customer Service Supervisor
  • Licenses & Certifications

    • MINI MBA

      International Academy For Advanced Research and Studies - IARS London
  • Volunteer Experience

    • Development Volunteer

      Issued by Resala Charity Organization | جمعية رسالة للأعمال الخيرية on Oct 2009
      Resala Charity Organization | جمعية رسالة للأعمال الخيريةAssociated with Salma Abdelsalam
    • Event Coordinator

      Issued by ABA -services- جمعية رجال الاعمال بالاسكندرية on Sept 2014
      ABA -services-  جمعية رجال الاعمال بالاسكندريةAssociated with Salma Abdelsalam