Experience

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  Riverwalk golf club

  Apr 2001 - Jan 2003

  Assistant of outside operations

  Assistant of Outside Operations• Supervised set up and delegated tasks for several golf tournaments held at the course• Coordinated with the General Manager to establish high-quality relationships and maintain superior satisfaction with all club members

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  Torrey pines club corporation

  Jan 2003 - Jul 2020

  Buyer and merchandiser

  Buyer and Merchandiser July 2013 – July 2020• Collaborated with management daily to buy a variety of products for the golf shop including:men’s and women’s apparel, golf balls and equipment, hats, impulse and souvenir items for a 4,000 square foot golf shop and online website.• Forecasted and purchased golf merchandise for The golf shop at Torrey Pines including: 2021 United States Open, the annual PGA golf tournament The farmers insurance open and Junior World Championships.• Contracted with over 40 different vendors to bring in variety of merchandise that will be the most profitable based on market trends, historical data, customer demand and time of year.• Purchased in excess of $200,000 in monthly inventory, analyzed monthly sales and inventory reports. Monthly retail sales in excess of $300,000. Yearly retail sales in excess of $5,000,000. • Implemented a system to audit inventory levels daily in order to reduce loss and increase accuracy. • Supervised and trained employees on the day to day operations and customer service expectations. • Oversaw multiple cash registers and safes used in the business.Sales Associate Sept. 2007- July 2013• Demonstrated a high level of customer service to meet and exceed customer’s expectations.• Lead in Monthly sales most years and won several sales contests within the golf shop. • Collaborated on several professional golf events including: The 2008 United States Open, annual PGA Tournament (The Buick Invitational and the Farmers Insurance Open), the 2009 LPGA Tournament and the Junior World Championships, all held at Torrey Pines Golf Course.• Designed marketing and advertising campaigns centralized around specific golf events to promote merchandise sales and to publicize Torrey Pines Golf Course.Outside Operations Jan. 2003 – Sept. 2007• Supervised set up and delegated tasks for golf tournaments held at the course.• Coordinated with the general manager to established high-quality relationships. Show less

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  Hilton la jolla torrey pines

  Jun 2006 - Aug 2006

  Internship as the director of recreation

  Intern to the Assistant Director of Recreation• Developed marketing strategies to promote golf tournaments, advertise services and increase revenue• Organized multiple golf events for guests, small groups and business professionals• Assisted clients with golf amenities including golf tee time reservations, equipment used and merchandise purchased

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  Admiral baker golf course

  Sept 2020 - now

  Assistant golf professional

  • Implement customer service strategies and procedures to provide a positive environment for all patrons.• Assisted with orientation and training of golf shop staff and facility personal.• Ensures policy and procedure compliance set forth by Naval Base San Diego.• Assisted with managing one of Southern California busiest golf course facility’s (120,000 plus rounds per year and approximately $600,000 annual retail sales within the golf shop). • Oversaw day to day operations of the golf course: Tee sheet management, outside operation (cart barn and range staff), starters, player assistants of the course, and custodial staff. • Built and maintained relationships daily with a wide variety of clientele, ranging from high-ranking military officers to civilian patrons. Show less