Deep Enrich
🕹️Vladi Duynov
Information System Technician
1000 followers
Israel
Connect with 🕹️Vladi Duynov to Send Message
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About me
Customer Success & Product Manager at SUMMA | Sports & Tech Enthusiast 🏀⚽️
Education
Coding Academy Israel
2023 - 2023Full Stack Developer Full Stack
Experience
Israeli Air Force
Jan 2014 - May 2017Information System TechnicianAggregation and navigation of data.Technical Support.
Moroccanoil
Sept 2017 - Jan 2019Quality Assurance Quality Controlassurance specialist ensures that the final product observes the company's quality standards.Training employees on standard compliance.sub-contractor management.Training new employees on the plant's procedures.
Cellcom
Mar 2019 - Jan 2020New Employee Guide & Technical SupportNetwork support technician.Analyzing network performance and network problem fixing via cellcom systems.
FedEx
Jan 2020 - Oct 2021Account ManagerManage the support process and resolve issues that affect customers.Communicate support details and schedules as required.
Babka Bakery
Aug 2022 - Oct 2023Shift ManagerBar-El 27
Jan 2023 - Jan 2024Sales Marketing Manager
SUMMA
Jun 2024 - nowCustomer Success Manager
Licenses & Certifications
- View certificate
Business Fundamentals for Customer Success Managers
LinkedInDec 2024
- View certificate
Onboarding and Adoption Best Practices for Customer Success Management
LinkedInDec 2024 - View certificate
Customer Success Management Fundamentals
LinkedInDec 2024 - View certificate
Customer Experience: Journey Mapping
LinkedInDec 2024 - View certificate
Customer Experience Strategy: Build a Customer-Centric Culture
LinkedInDec 2024 - View certificate
Engagement Preparation Best Practices for Customer Success Management
LinkedInDec 2024
Languages
- ruRussian
- enEnglish
- heHebrew
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