Darren Samphier

Experience

• 

  National Australia Bank

  Sept 1998 - Oct 2002

  Mobilised and led a team of 19 business and technical specialists and managed a budget in excess of $10 million, to develop the business processes and technical platform to ensure the integrity of data destined for a complex ERP (SAP) implementation. Responsible for business engagement, development of technical infrastructure, and management of interfaces to the wider program. Led the development of a new credit card acquiring capability, enabling the acquisition and settlement of credit card transactions in foreign currencies, from concept to implementation requiring leadership of 17 resources and management of a budget in excess of $6 million. Initially for a large multi-national airline while allowing for flexibility to implement at all other customer levels.

  • Project Director, Data Migration & Cleansing, Australia & New Zealand

    Oct 2001 - Oct 2002

  • Project Director, Cross Border and Multi Currency Acquiring

    Sept 1998 - Oct 2001
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  National Australia Bank

  Oct 2003 - Dec 2006

  Project established to migrate MLC banking from Westpac to National. This project involves building transactional functionality on NAB systems to match that of Westpac. The role has responsibility for all project activities both in NAB and MLC. Asked to take over and lead the in-sourcing of JPMorgan as an agent bank and develop systems and procedures to perform day one and day two processing for paper and direct entry transactions. Project included the development of a new internet channel to transfer and enrich data to JPMorgan. Phase one completed successfully providing a revenue stream of $2 million per annum

  • Project Director, MLC Banking Migration

    May 2005 - Dec 2006

  • Business Program Director, JPMorgan Partner Bank Implementation

    Oct 2003 - May 2005
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  Transport Ticketing Authority, Department of Infrastructure

  Dec 2006 - May 2008

  Program Manager, Card Issuing and Concession Management

  Engaged to perform a project management coaching role in the Business Channels area of the transport ticketing project for the State of Victoria. Following the resignation of the existing project manager, was requested to lead the Card Issuing and Concession Management cross functional team of 14 subject matter experts, managing the supply of cards and processing of concession entitlements within the new ticketing system. Responsibility for securing a budget of $130m.

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  ANZ

  Jul 2008 - Oct 2014

  Connecting to 50 accounting and payment systems this program will develop a global platform providing payments and accounting services to channels and other systems. Responsible for the development of the business business case and mobilisation of the program. Led a team to develop the five year payments strategy and roadmap, define the supporting projects and develop the investment slate request for funds. This resulted in seven payments projects approved for the 2013 plan year. Engaged to establish automated processing of international and domestic payment clearing and settlement processing major locations in Asia for the group. Responsible for a team of 75 with a budget (phase 1 and phase 2) of over $30m. Project has successfully rolled out the new system and processes to three Asian locations.

  • Program Director Payments and Transaction Processing

    Oct 2012 - Oct 2014

  • Project Manager Payments Transformation

    Sept 2011 - Sept 2012

  • Project Manager - Global Payments

    Jul 2008 - Sept 2011
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  Telstra

  Oct 2014 - Jul 2019

  General Manager Strategic Project Delivery

  Reporting to the Chief Project Officer this role is instrumental in changing the profile and capabilities of project management within Telstra. The role is assigned to the lead/rescue of projects in the top 25 ‘CEO Watch List’ Projects. Achievements: - Turned around the Industry solutions program of work (($52m and 250 people) from a ‘parade of delays’ over two years to one of consistent delivery and achieving PMO recognition for the best run projects within Global Enterprise services - Recovered and Managed the Telstra Retail NBN+ Consumer Program (part of the Digitisation Program) – team of 700, $600m forecast spend, 47 sprint teams delivering a Salesforce/ServiceNow solution. Project was removed from the CEO ‘Projects of Concern’ list within the first eight weeks through implementation of appropriate standards and processes; Project costs reduced by $6m per month with no reduction in scope or schedule - Recovered the IFRS Revenue Reporting project (compliance project – $98m and 160 staff ) that needed intervention after three years of attempting to deliver - Established the proactive assurance process for quick and simple health checks on projects and had this adopted as the enterprise standard review process for projects at Telstra - Implemented an Agile approach within the Retail Learning and Development area that saw a reduction in turn around of the production of learning artefacts from four weeks to weekly Show less

• 

  Australia Post

  Oct 2019 - Dec 2020

  Program Manager
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  Regis Aged Care

  Apr 2021 - Aug 2022

  Senior Project Manager
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  None

  Aug 2022 - now

  Trialling Retirement