Olivia Li

Experience

• 

  FerraLogic Inc

  Sept 2019 - Feb 2020

  Marketing Analyst

  Implemented RFM model to target specific customer cluster and identified high-value high-potential customer for further campaign and managed customer migrationUtilized email campaigns for the targeting customers to promote new arrival products and combined with product message to evaluated content preference through A/B testing

• 

  Global Payments Inc.

  Mar 2020 - Jan 2023

  Leveraged relationships with Internal and external stakeholders to meet quality, service and ensure the goals are achieved in a manner that provides a positive product lunching experience for merchants Initiated kick-off meeting with external developers to maintain alignment of certification artifacts with technical specifications and business requirements

  • Product Analyst

    Oct 2022 - Jan 2023

  • Certification Specialist

    Mar 2020 - Oct 2022
• 

  Moneris

  Feb 2023 - now

  Client Consultant

  Own the end-to-end customer onboarding experience, gather requirement, configure profile and run functional QA testing