Daniel Jackson

Experience

• 

  Maiquetia’s International Airport

  Nov 2000 - Dec 2010

  Data Process Analyst I

  - Act as Technical leader of Enterprise Campus Network Project using Layer 2 devices to connect the main building with the terminal buildings. This project involved the deployment of more than twenty wiring closets with UTP 5E and fiber optic cables.- Join the team who designed and deployed the Pelco Endura CCTV System from the level 1 to 3 of the International Airport in correlation with a Contractor. This system approximately reached 250 Analog cameras managed through 4 display rooms.

• 

  Margarita’s International Airport

  Jan 2011 - Apr 2016

  Head of the ITC Office

  Key Achievement: Designed and configured Virtualized infrastructure using KVM Hypervisor and Virtual Manager over Debian Wheezy 7.8.0 (Old-stable) to host the Services described below:• Samba4 GNU/Linux Server to provide Active Directory Domain Services to the enterprise campus network under a failover schema including: Kerberos, LDAP, DNS (Bind9), DHCP (ISC Consortium), NTP.• Network shares (SMB/CIFS) to guarantee final user backup and printer server (CUPS and Microsoft Point and Print).• Local Cloud Service using Owncloud (www.owncloud.com) tool for document exchange.- Lead the designing and development of the web portal. This tool contained and embedded Flight Information System, which was the deployed along the terminals using LFD displays. This version was online from 2009 till 2013. - Lead the automation of the 2D Bar Code Boarding Pass reading process according to the IATA standard released in 2009. This scheme has been used as a reference at the others airports managed by the Institution. - Automate the extra hours charge process on the Administrative system, using a biometrical solution, setting the parameters of the daily schedule of each employee and linking it with the ERP.- Provide services like: Internet access, Airport Management Systems and Analog Telephony (PBX); to remote facilities deploying outdoors, Point-to-Point and Point-to-Multipoint, 802.11a Ubiquiti Nano Brigde NB 5G25 wireless links using FXO/FXS Grandstream GXW410/411 interfaces.- Represent the Institution in front of other governmental instances to implement the Polycom Real Presence Group 500 video conference system in a standalone way.- Increased ROI by more than 100% in the Public Parking Area by auditing and improving the Information System and documentation of processes.- Improved the Airport’s sound system by deploying 2 audio control centers to control 70 speakers. Show less

• 

  UNEFA

  Oct 2012 - Jul 2014

  Instructor Professor, Teleprocess

  - Teleprocess, an undergraduate course with an average enrollment of 40 students per semester, focuses on analyzing the theoretical framework's conceptual elements for data network design and management to enhance understanding of network management, covering organization, equipment, transmission media, communication protocols, security, and data integrity from a comprehensive viewpoint.- Provide students with a thorough understanding of data communication possibilities through both theoretical and practical aspects, including the available technological options, resource management, main architectures, and the OSI reference model for open systems interconnection, a standard established by ISO. Show less

• 

  OPENLINK Inc

  Apr 2016 - Dec 2018

  Design Engineer

  Key Achievement: Closed a deal with an Italian Oil Company that represented $100K TCO higher than the budget set for the opportunity by successfully demonstrating to the ITC Managing Director of the Company the advantages of leveraging Catalyst 9407R and Catalyst 9300 switches for Campus LAN services and Nexus N3K switches for Data Center services. Highlighting the capability of Catalyst switches in user identification and Nexus switches in application recognition guided the company to make the investment based on the outlined benefits.- Provide technical advice to prospects during the stage of Pre-Sales and Sales of products and services through the design of technological solutions in the field of: R&S, Security, Collaboration, Data Center and Wireless.- Prepare Bill of Materials (BOM), quotations of maintenance contracts and manage cases through the tools: Cisco Commerce Workspace (CCW), Cisco Commerce Workspace Renewals (CCW-R), Cisco Technical Assistance Center (TAC) and Cisco Support Community, and Global Virtual Engineer (GVE)- Estimate the costs of the professional effort to install, implement and roll out of the solutions- Elaborate technical proposals and statement of works (SOW) to justify the investment in products and services and service renewals and to kick off each project- Gather actual status of Cisco installed based by delivering CLI show commands to determine what needs substitution and what can coexist with the recommended solution- Identify the status of obsolescence, the operational risks in Campus Networks to determine what needs substitution and what can coexist with the recommended solution- Prepare and present service proposals for remediation in order to mitigate vulnerabilities and risks identified in Corporate Networks- Serve as the voice in webinars, demos, and industry trade shows to present innovating Cisco solutions and our value as a Cisco Gold Partner Show less

• 

  ESS Solutions

  Dec 2018 - Mar 2023

  Presales System Engineer

  Key Achievement: Built a strong relationship with a financial company by designing and executing a 3-year plan that generated a $4.8MM Bill of Materials (BOM) in Hardware and SmartNET service renewals. This plan mitigated operational risks and provided expedited wireless access to critical services by introducing Nexus 77, 9K, 3K, Catalyst 9300, Catalyst 9200 multigigabit switches, ISR & ASR routers, Firepower 2130 firewalls, and Meraki MR56 WiFi6 access points with 5Gbps uplinks, leveraging multigigabit technology.- Collaborate seamlessly with the Chief Marketing Officer and Account Managers to identify business needs, translating them into wining solutions that resulted in a 30% increase in client engagements over the year.- Oversee technical development paths and delivered comprehensive Routing, Switching, Wireless, Unified Computing, and Security solutions, using on-premises Catalyst products and cloud-based Meraki series.- Lead whiteboard sessions with C-Level executives and operational teams, and collaborate with Cisco professionals to validate network topologies, resulting in the reduction of project turnaround time.- Provide mentorship to sales team and junior engineers on disruptive software-defined networking (SDN) and security solutions, promoting adoption and accelerating team knowledge by 50%.- Define solution scope, create technical proposals, and Statements of Work (SOWs), effectively justifying investments in products and services. This effort resulted in a 30%-win rate on submitted proposals.- Managed complex pre-sales cases with the Cisco GVE, efficiently configuring BOM in Cisco CCW and CCW-R for SmartNET renewals, negotiating an average of 56% discounts with Cisco distributors.- Actively participate in continuous learning, create and deliver impactful presentations, achieve industry-standard certifications, and adapt to new technologies. Show less

• 

  Network Security Innovations

  Jan 2024 - Nov 2024

  Founder & Senior Consulting Systems Engineer

  Key Achievement: Generated over $1.8MM in Cisco’s BOM by redesigning the financial company's data network with Catalyst 9400 and 9300 switches, Nexus N9K switches, and Catalyst 8K routers. Enhanced the customer's operational efficiency by achieving predictable flow patterns, and demonstrated my ability to align technical solutions with business objectives to deliver tangible results.- Serve as the trusted advisor for Companies and Partners, offering expert guidance in planning, designing, and implementing IT infrastructures with a focus on enterprise networking, data center, and robust security frameworks.- Lead Presales efforts by collaborating closely with account executives to conduct assessments, facilitating discussions with C-Suite executives and operational staff to fully understand business goals, technical requirements, and challenges.- Create customized solutions aligned with clients’ strategic goals, operational needs, and budget constraints, leveraging technologies from vendors such as Cisco Systems, Meraki, Fortinet, and Cambium Networks to optimize network performance and security posture.- Recommend advanced network security solutions, including SD-ACCESS, SD-WAN, ZTNA, SASE, and SSE to enhance operational efficiency and cybersecurity posture, staying abreast of industry trends.- Champion cybersecurity awareness and best practices among clients, leading initiatives to educate on emerging threats and risk mitigation strategies.- Excel in cross-functional team collaboration, working closely with delivery teams, vendor specialists, and non-technical stakeholders to ensure project success and client satisfaction.- Configure specific BOM and manage discounts with Cisco's distribuitors. Define the solution’s scope, write down technical proposals, and SOWs to justify investment in products and services.- Thrive as the voice of Companies and Partners, disseminating knowledge to explain solution benefits and boosting our value as an IT integrator. Show less

• 

  EPlus inc.

  Nov 2024 - now

  Senior Solutions Architect

  - Serve as technical expert to expand ePlus's presence in the Florida territory by building a strong technical reputation with customers and fostering strategic partnerships with partners like Cisco, Fortinet, Juniper, Aruba, Tenable, and Okta.- Partner with Senior Executives to evaluate customer needs and design end-to-end IT solutions spanning Enterprise Networking, Data Center, Security, and Collaboration architectures.- Lead technical discussions, whiteboard sessions, and proof-of-concept demonstrations with C-level executives and technical teams to showcase solution value and drive client confidence.- Build strong, long-term relationships with clients, acting as a trusted advisor to deliver scalable, cost-effective solutions that address business challenges and technical pain points.- Mentor junior engineers and sales teams, sharing insights into emerging technologies, and fostering a culture of continuous learning and technical excellence.- Create and present customized technical solutions, including detailed Bill of Materials (BOMs), Statements of Work (SOWs), and proposals, ensuring alignment with customer goals and business objectives. Show less