Jay Patel

Experience

• 

  Bastion Technologies, Inc.

  Oct 2014 - Jan 2015

  Independent Study Mentorship Student

  Completed an unpaid role at a NASA-contracted engineering agency, working under the Director of IT. Developed a building floorplan of existing network infrastructure using MS Visio and created a mock product proposal to enhance workflow consistency for employees spending 80% of their workdays behind a computer.

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  Jacinto Medical Group

  Mar 2017 - Mar 2020

  IT Technician

  Efficiently maintained 100% uptime for medical equipment by providing prompt support, minimizing patient treatment delays. Expertly administered computer repairs and collaborated with IT director on equipment replacement projects. Assisted users with EMR portal access through customer service calls while professionally handling sensitive patient data. Worked closely with medical personnel to ensure appropriate services and equipment were provided.

• 

  A1 Textile

  Oct 2017 - Dec 2017

  Warehouse Associate

  Managed order receiving and fulfillment, maintained inventory of high-traffic items, and ensured timely deliveries across Houston while maintaining punctuality in order processing.

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  Conn's HomePlus

  Mar 2020 - Apr 2020

  Supply Chain Engineer

  Completed a paid internship at the largest Conn's HomePlus distribution center, reporting directly to the Executive Director of Logistics and IT Management. Collaborated with upper-level warehouse management to revise SOPs and streamline training processes, successfully contributing to operational improvements and process optimization.

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  Conn's HomePlus

  Sept 2021 - Oct 2022

  Supply Chain Business Analyst

  Manhattan Associates TMS Integration ProjectFulfilled the role of a liaison between business and database development teams, collaborating with stakeholders to construct process flow diagrams and statements-of-work for relevant technical teams. Microsoft Access DBMS ConversionWorked closely with an SQL developer to convert critical payroll MS Access databases into a secure web-based application with a focus on simplicity and error-reduction.

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  Chevron

  Oct 2022 - now

  Network Specialist

  Network Specialist and Asset Management for Chevron's Network LCM