Natalie Steen

Experience

• 

  Mortgage Loan Industry

  Jan 1996 - Dec 1998

  Senior Loan officer

  Marketed a diverse portfolio of mortgage programs to consumers and businesses to generate referrals and increase sales volume. Analyzed consumer needs and recommended appropriate programs, assisting in and supporting the application process. • Consistently maintained ranking within the top 5% of sales performance, achieving President’s Club

• 

  American Residential Funding

  Jan 1999 - Nov 2001

  Mortgage Loan Officer/Owner Net Branch

  Generated leads by utilizing the internet, advertisements, and referral business.Maintained and managed a consistent stream of loan volume and provided excellent customer service to new and existing clients.

• 

  Instafi.com

  Dec 2001 - Dec 2003

  Senior Sales Representative/Processor

  Processed and generated mortgage loan applications and provided excellent customer service to obtain referral business.Performed under intensive deadlines while maintaining high standards of accuracy and thoroughness while coordinating with borrower, escrow officer and closing agent.Routinely met with upper level executives and key decision makers to create processes relevant to increasing production while promoting business objectives.

• 

  Wachovia (Wholesale Division), A Wells Fargo Company

  Apr 2007 - Oct 2008

  Sales

  Established and marketed real estate services throughout Orange County. • Sales Representative - “Rookie of the Year” - 2007 • Delivered educational seminars for 100-200 business owners highlighting the benefits of products and impact to be realized from the incorporating new products and services into their business.• Consistently exceeded goals and expectations in adverse market conditions.

• 

  Chase

  May 2011 - Sept 2011

  Mortgage Loan Officer

  Proactively established new clients by developing relationships within the community, networking with personal referral contacts and business channels. Provided exceptional customer service by maintaining a thorough knowledge of lending programs, policies, procedures and regulatory requirements. Demonstrated a commitment to professional ethics by complying with all Federal and State compliance policies and adhering to HMDArequirements.

• 

  CashCall, Inc.

  Dec 2011 - Jan 2013

  Developed, modified and executed company policies that affect immediate operations and also have company-wide effect. Investigate, track, report and work across teams to mitigate risk as well as minimize turn times within the department. Developed, modified and executed company policies that affect immediate operations and also have company-wide effect. Investigate, track, report and work across teams to mitigate risk as well as minimize turn times within the department.

  • Director of Underwriting

    Dec 2012 - Jan 2013

  • Production Manager

    Dec 2011 - Nov 2012
• 

  CashCall, Inc.

  Feb 2014 - Mar 2014

  Production Team Manager

  Delivered dynamic and straightforward leadership to the workplace environment with a track record of excellence in client service management. Grew and developed a team for originating, processing and closing loans to maximize company revenue and maintain regulatory compliance. Developed plans, prepared goals and ensured adherence to meet all service objectives

• 

  New American Funding

  Jan 2015 - Dec 2015

  Senior Home Loan Consultant

  Finding the best possible home mortgage to fit the needs of clients. Specializing in FNMA, FHLMC, VA, FHA Conventional, High-Balance and Jumbo mortgage loans.

• 

  Guaranteed Rate

  Jan 2016 - Aug 2017

  Snr. Mortgage Consultant

  949.280.2985 cNatalie.steen@guaranteedrate.comNMLS #673636NMLS #2611

• 

  PRIME CHOICE FUNDING

  Aug 2017 - Jun 2018

  Snr. Loan Officer
• 

  Evoque Lending

  Aug 2018 - Dec 2020

  Loan Officer
• 

  Clear Mortgage Capital, Inc. NMLS ID 1935005

  Dec 2020 - now

  Snr. Mortgage Banker
• 

  Evoque Lending

  Jun 2022 - now

  Snr. Lending Specialist