Deep Enrich
Varshith Bhattaram
Data Analyst
581 followers
Hyderabad, Telangana, India
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About me
"Technical Support Analyst | Enthusiastic about AI, Data Analysis, and Expanding Knowledge in Security and Networking | Committed to Bridging the Gap Between Technology and Effective Solutions"
Education
Malla Reddy College of Engineering & Technology
2018 - 2022Bachelor of Technology - BTech Electronics and Communications Engineering(ECE)
Experience
GlobalShala
Aug 2022 - Sept 2022Data Analyst
Warner Bros. Discovery
Mar 2024 - nowTechnical Support AnalystAs a Technical Support Analyst, I specialize in providing outstanding support to in-house users through effective call and chat management. I emphasize clear communication, prompt responses, and impactful solutions. My experience encompasses managing the Global Service Desk queue with a focus on incident and task management in ServiceNow, facilitating shared drive and Active Directory group access, and overseeing distribution lists via the Exchange Admin Center. Additionally, I proficiently handle user access and identity management through IAM Admin tool, ensuring smooth operations and robust security. Show less
Licenses & Certifications
Career Essentials in System Administration by Microsoft and Linkedin
MicrosoftSept 2024- View certificate
McKinsey Forward Program
McKinsey & CompanyJul 2025
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