Varshith Bhattaram

Varshith Bhattaram

Data Analyst

Followers of Varshith Bhattaram581 followers
location of Varshith BhattaramHyderabad, Telangana, India

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  • Timeline

  • About me

    "Technical Support Analyst | Enthusiastic about AI, Data Analysis, and Expanding Knowledge in Security and Networking | Committed to Bridging the Gap Between Technology and Effective Solutions"

  • Education

    • Malla Reddy College of Engineering & Technology

      2018 - 2022
      Bachelor of Technology - BTech Electronics and Communications Engineering(ECE)
  • Experience

    • GlobalShala

      Aug 2022 - Sept 2022
      Data Analyst
    • Warner Bros. Discovery

      Mar 2024 - now
      Technical Support Analyst

      As a Technical Support Analyst, I specialize in providing outstanding support to in-house users through effective call and chat management. I emphasize clear communication, prompt responses, and impactful solutions. My experience encompasses managing the Global Service Desk queue with a focus on incident and task management in ServiceNow, facilitating shared drive and Active Directory group access, and overseeing distribution lists via the Exchange Admin Center. Additionally, I proficiently handle user access and identity management through IAM Admin tool, ensuring smooth operations and robust security. Show less

  • Licenses & Certifications

    • Career Essentials in System Administration by Microsoft and Linkedin

      Microsoft
      Sept 2024
    • McKinsey Forward Program

      McKinsey & Company
      Jul 2025
      View certificate certificate