Erik Diels

Experience

• 

  Xeron - Connection

  Jan 1986 - Jan 1988

  Head of service department

  • I was responsible for a team of 5 technicians. We repaired computermaterial and computers from Commodore, Atari, IBM, Tandy, Apple and IBM compatible systems for the most important chains and distributors in the Benelux.At that time, we were the only and most important computer repair centre for the retailmarket in the Benelux.

• 

  Roels Hifi

  Jan 1988 - Jan 1998

  Commercial director Belgium & The Netherlands

  • I was responsible for the sales structure and organisation of the hifi and computershops in Belgium and in the Netherlands. It also included training and motivation of the sales people and shop managers."Managing by walking around" mentality was the key word!• The cheapest prices and the wide range of quality hifi and computer products made that Roels Hifi was the most well known hifi/computer retailchain in Belgium and the Netherlands at that time.

• 

  Velleman NV

  Jan 1998 - Jan 2001

  Operational Manager Belgium

  • As a member of the executive committee, I was responsible for the smooth operation and further expansion of the fast-growing company. Thanks to the good cooperation with the various board members and their entire teams, a strong increase in turnover and margin was recorded year after year.• In addition, I was also responsible for the complete logistics / stock management, the preparation of the CE files and the technical service of the company. I also managed the training for the ERP system at the Velleman offices in Hong Kong and Taiwan.Velleman is the most well known distributor of own designed electronic kits in the world. Show less

• 

  ELDI (Electro AV NV)

  Aug 2001 - Sept 2014

  • Responsible for sourcing, purchasing and margin determination and stock determination in 120 Belgian and 10 French stores and managed a procurement budget of around 25 million euros• Stakeholder in the preparation of the monthly or bi-weekly national and international brochures and price and margin setting of these products for both Belgium and France• Year after year, an increase in market share was recorded via GFK market figures, both in numbers and in turnover, for the responsible product groups Show less • The most important task was the management and coaching of 120 consumer electronic stores in Belgium and 25 stores in France. Monthly constructive meetings were planned with the 7 district managers, trainers and inspectors.• Responsible for the conversion of employee stores (> 100) to independent operations, possibly with investment from the self-employed (franchising)• Weekly reporting of problems and solutions in the store to the owner• Management and follow-up of the applications of new employees• Search, analyze and prepare new retail properties for future openings focused on long-term vision Show less

  • Purchase manager | Product manager Consumer Electronics Belgium & France

    Feb 2007 - Sept 2014

  • Sales director | Sales manager Belgium & France

    Aug 2001 - Feb 2007
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  Velleman NV

  Sept 2014 - Nov 2019

  Director Operations

  After being employed by ELDI for 13 years, I joined Velleman again as a member of the Executive Board. Despite the extensive technical content of the position, I was able to realize that optimal communication channels and procedures could be set up to optimize the interactive operation between sales, purchasing, technical and logistics departments.- Coordination of sales/purchase/quality control/repair and DTP departments- Improving the structure and organisation of sales/purchase/quality control/repair/WMS and DTP/translate departments- Following-up of marketing department- Following-up of quality control department and responsible for the final approval of all new products- Working out and following up of new and existing marketing projects- Analysing and improve new product procedures and improving stock procedures- Responsible for social compliance (BSCI)- Teamleader/ambassador GDSN (GS1) data implementation for DIY division Show less

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  Colruyt Group

  Dec 2019 - now

  We are all part of a larger part - each in our own role - with respect for the individual & the team.Together, we create sustainable added value through value-driven craftsmanship in retail.As shopmanager, I am there for the team, I am open to their opinion and I take their feedback into account. The staff members take care of the organization in the workplace and, together with the shopmanager they are responsible for the daily coaching of employees. A shopmanager guides the teammembers where necessary and in this way creates a pleasant working environment, so that everyone feels good.As shopmanager, I have to determine and achieve objectives. I make optimal use of the available resources. This is how I will achieve the goals in terms of business figures and wage costs. In addition, I critically have to question the operation of the store. I take both internal and external initiatives in the context of the long-term strategy.A shopmanager is also responsible for commercial matters. I will pay attention to customer friendliness and safety and I convey that attitude to my team. In this way they can help customers in a customer-oriented and commercial way. Show less

  • Shop Manager

    Dec 2021 - now

  • GIO (shopmanager in training)

    Dec 2019 - Dec 2021