Harmeet Singh

Experience

• 

  Amazon

  Aug 2019 - Jun 2021

  • International customer service representative in earth's most customer centric company.• Assisting and delighting the customers based in North America, Canada, United Kingdom via Telephone/Email/Chat customer service.• As a retail operations specialist handling all pre and post order related queries on inbound calls.• Working as an account change specialist. Responsibilities include-analysing the account and keeping all security policies and procedures in mind. Then making required account changes.• Annotating customers accounts with the account actions needed in future or escalate to the leadership accordingly.• Empathize and prioritize customers needs with respect and patience, while showing ownership and upholding company values.• Strong business ethics. Managing a high-volume workload within a commitment-driven environment, consistently meeting performance benchmarks in all areas (speed, accuracy, volume). Show less

  • Account change specialist

    Aug 2020 - Jun 2021

  • Retail Operations Specialist

    Aug 2019 - Jun 2021
• 

  TrueBlue Inc.

  Jun 2021 - now

  • Recruiter

    Aug 2022 - now

  • Senior Recruiting Coordinator

    Jun 2021 - Aug 2022