Robert Balazs

Experience

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  John Lewis & Partners

  Jun 2012 - Jan 2020

  Section Manager

  Planning operational resources for daily and weekly requirements – 120 colleagues during peak.Maximising the utilisation of resources to create operational efficiencies.Supporting the development and flexibility of colleagues.Monitoring and analysing the department KPI’s to facilitate continuous improvement initiative.Empowering and motivating colleagues to carry responsibility and maximise their potential.Carrying out performance reviews / 1-2-1’s and appraisals.Applying health and safety management standards across the department.Conducting 1-2-1’s and appraisals.Working closely with stakeholders and customers to meet the required operational SLA’s.Monitoring and Maintaining MHE equipment.Supervising activities of all colleagues in the department and assigning tasks based on individual skill set.Planning and forecasting the capacity of a shift.Developing and communicating ideas to all management levels to improve productivity. Show less

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  Boohoo

  Jan 2020 - Dec 2022

  Team Manager

  Responsible for the day-to-day management of E-com and Returns departments – 150 colleagues during peak - management of employee levels and performance, standards, health & safety, reporting, cost control, stock loss and achieving KPIs.Ensuring that Customer Promise deadlines are met and E-comm despatches are in line with the Standard Operating Procedures.Leading performance management and target setting for the departments.Leading project improvements.Project Management - Creating and successfully implementing SOPs and flow of work processes for the returns and put away department.Experienced mentor – coached, developed, and mentored 2 colleagues to team manager level.Developing colleagues within my team – 10 colleagues promoted to admin/team leader.Recruitment, interviews, assessments.Conducting 1-2-1’s and appraisals.Deputising for Shift Managers in their absence.Liaising with stakeholders across the DC to establish best practices and creating strategies to meet the next day deliveries.Conducting Investigations, Disciplinaries and Grievances.Resource planning for daily and weekly requirements. Show less

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  Tompack

  Feb 2023 - Aug 2024

  Logistics Operations Manager
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  Peek & Cloppenburg KG Düsseldorf

  Jun 2023 - Aug 2024

  Department Manager
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  Leroy Merlin

  Aug 2024 - Oct 2025

  Supply Chain Manager
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  Dumagas Transport SA

  Oct 2025 - now

  Business Unit Manager