Abigail W.

Abigail W.

Front Office Assistant

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location of Abigail W.New York, New York, United States

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  • Timeline

  • About me

    Human Resources Generalist at The Whitby Hotel

  • Education

    • Point Pleasant Beach High School

      2014 - 2018
      High School Diploma
    • Penn State University

      2018 - 2022
      Labor Employment Relations Human Resources Management and Services
  • Experience

    • Diane Turton, Realtors

      Dec 2015 - Jun 2018
      Front Office Assistant

      Assist with incoming calls and ensure the realtors are informed in a timely manner. Assist agents preparing for open houses, which includes organizing marketing materials, and sending out mailings.

    • Charlie's of Bay Head

      Jan 2017 - May 2021
      Hostess

      One of the first employees hired at this upscale restaurant in the local town of Bay Head, NJ.Enthusiastically welcome guests and ensure their dining experience with Charlie’s of Bay Head is a positive one.

    • NORMANDY BEACH YACHT CLUB INC

      Jun 2017 - Aug 2017
      Sailing Instructor

      Coached beginner level sailing; class size ranged from 10-15 kids; age ranged from 7 to 12 years old. Taught basics of sailing, sportsmanship, and boat handling along with the technical aspects of racing while providing a fun and safe environment in which to learn.

    • Barnes & Noble at The Penn State University Bookstore

      Jun 2018 - Sept 2019
      Cashier

      Responsible for the posting, closing, and handling of cash, campus dollars, credit cards and other transactions.Provide a high level of customer service while also properly addressing customer issues that may arise.

    • Lavallette Yacht Club

      Jun 2019 - Aug 2020
      Sailing Instructor

      Coached beginning and advanced level sailing: class size was 6 – 12 children; ages ranged from 7-13 years old.Taught basics of sailing, sportsmanship, and boat handling, providing a fun and safe environment in which to learn. By the end of the season, all became proficient sailors. Accompanied sailors to various regattas along Barnegat Bay, NJ.

    • Penn State University

      Aug 2019 - Nov 2020
      Sorority Floor Assistant

      Serve as primary liaison to the Penn State Assignment Office regarding sorority chapter housing for 40 members.Monitor sorority chapter members’ eligibility for a sorority chapter floor-housing contract; coordinate room assignments.

    • Playa Bowls

      Sept 2019 - Nov 2020
      Food Preparation Worker / Cashier

      Take customer orders and assemble them. Replenish supplies and condiments.Maintain cleanliness and organization throughout the restaurant.

    • Delta Zeta Sorority

      Nov 2019 - Nov 2020
      Assistant Risk Manager
    • Amazon

      May 2021 - Jul 2021
      Sr. HRA Intern
    • Playa Bowls

      Aug 2021 - May 2022
      Shift Leader

      Shift Leader: Responsible for leading opening and closing shifts. Supervised and motivated a team of 4-8 staff members, fostering a positive and productive work environment.Trained new employees on their roles, ensuring a well-prepared and knowledgeable team.Management Liaison: Collaborated with the management team to create schedules, and develop and refine shift procedures.

    • Amazon

      Aug 2022 - Oct 2023
      Human Resources Partner

      Engagement POC: Create a diverse and inclusive environment for all employees and promote a positive work environment. Responsible for promoting employee engagement and recognizing all-inclusive holidays and awareness events within a diverse population. Design and create the engagement calendar for each month, and plan engagement events for the Operations team and associates. Candidate Compliance and Document Verification: Ensure candidates satisfy corporate employee policy and U.S. regulations. Securely handle candidate licenses, certifications, and I-9 documentation for Tier 1 Associates. Policy Communication: Served as subject matter expert to associates and managers in areas of benefits and company policies. Query Investigation: Conduct and resolve associate queries per Amazon HR policies. Manage employee corrective action, including terminations with sensitivity and expediency. Data Analysis: Record, interpret, and present metric data relating to employee engagement and attendance. New Hire Orientation: Manage the new hire orientation. Create a welcoming environment for new hires and educate them on their time off options, shift schedules, schedule changes, and what to expect in their new role. Redesigned new hire orientation for Tier 1 associates.Adapt Feedback Program: Review feedback submitted by managers through Adapt and ensure verbiage and level of feedback are appropriate per Amazon policy. Show less

    • The Whitby Hotel

      Oct 2023 - now
      Human Resources Generalist
  • Licenses & Certifications

    • ADP'S Workforce Now Custom Reporting and Analytics

      ADP
      Sept 2025
    • Adult First Aid/CPR/AED

      American Red Cross
      Jun 2020
    • U.S. Sailing Small Boat Sailing Assistant Level 1

      U.S. Sailing
      Jun 2019
    • SHRM Certified Professional (SHRM-CP)

      SHRM
      Jun 2025
      View certificate certificate