
Abigail W.
Front Office Assistant

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About me
Human Resources Generalist at The Whitby Hotel
Education

Point Pleasant Beach High School
2014 - 2018High School Diploma
Penn State University
2018 - 2022Labor Employment Relations Human Resources Management and Services
Experience

Diane Turton, Realtors
Dec 2015 - Jun 2018Front Office AssistantAssist with incoming calls and ensure the realtors are informed in a timely manner. Assist agents preparing for open houses, which includes organizing marketing materials, and sending out mailings.

Charlie's of Bay Head
Jan 2017 - May 2021HostessOne of the first employees hired at this upscale restaurant in the local town of Bay Head, NJ.Enthusiastically welcome guests and ensure their dining experience with Charlie’s of Bay Head is a positive one.

NORMANDY BEACH YACHT CLUB INC
Jun 2017 - Aug 2017Sailing InstructorCoached beginner level sailing; class size ranged from 10-15 kids; age ranged from 7 to 12 years old. Taught basics of sailing, sportsmanship, and boat handling along with the technical aspects of racing while providing a fun and safe environment in which to learn.

Barnes & Noble at The Penn State University Bookstore
Jun 2018 - Sept 2019CashierResponsible for the posting, closing, and handling of cash, campus dollars, credit cards and other transactions.Provide a high level of customer service while also properly addressing customer issues that may arise.

Lavallette Yacht Club
Jun 2019 - Aug 2020Sailing InstructorCoached beginning and advanced level sailing: class size was 6 – 12 children; ages ranged from 7-13 years old.Taught basics of sailing, sportsmanship, and boat handling, providing a fun and safe environment in which to learn. By the end of the season, all became proficient sailors. Accompanied sailors to various regattas along Barnegat Bay, NJ.

Penn State University
Aug 2019 - Nov 2020Sorority Floor AssistantServe as primary liaison to the Penn State Assignment Office regarding sorority chapter housing for 40 members.Monitor sorority chapter members’ eligibility for a sorority chapter floor-housing contract; coordinate room assignments.

Playa Bowls
Sept 2019 - Nov 2020Food Preparation Worker / CashierTake customer orders and assemble them. Replenish supplies and condiments.Maintain cleanliness and organization throughout the restaurant.

Delta Zeta Sorority
Nov 2019 - Nov 2020Assistant Risk Manager
Amazon
May 2021 - Jul 2021Sr. HRA Intern
Playa Bowls
Aug 2021 - May 2022Shift LeaderShift Leader: Responsible for leading opening and closing shifts. Supervised and motivated a team of 4-8 staff members, fostering a positive and productive work environment.Trained new employees on their roles, ensuring a well-prepared and knowledgeable team.Management Liaison: Collaborated with the management team to create schedules, and develop and refine shift procedures.

Amazon
Aug 2022 - Oct 2023Human Resources PartnerEngagement POC: Create a diverse and inclusive environment for all employees and promote a positive work environment. Responsible for promoting employee engagement and recognizing all-inclusive holidays and awareness events within a diverse population. Design and create the engagement calendar for each month, and plan engagement events for the Operations team and associates. Candidate Compliance and Document Verification: Ensure candidates satisfy corporate employee policy and U.S. regulations. Securely handle candidate licenses, certifications, and I-9 documentation for Tier 1 Associates. Policy Communication: Served as subject matter expert to associates and managers in areas of benefits and company policies. Query Investigation: Conduct and resolve associate queries per Amazon HR policies. Manage employee corrective action, including terminations with sensitivity and expediency. Data Analysis: Record, interpret, and present metric data relating to employee engagement and attendance. New Hire Orientation: Manage the new hire orientation. Create a welcoming environment for new hires and educate them on their time off options, shift schedules, schedule changes, and what to expect in their new role. Redesigned new hire orientation for Tier 1 associates.Adapt Feedback Program: Review feedback submitted by managers through Adapt and ensure verbiage and level of feedback are appropriate per Amazon policy. Show less

The Whitby Hotel
Oct 2023 - nowHuman Resources Generalist
Licenses & Certifications

ADP'S Workforce Now Custom Reporting and Analytics
ADPSept 2025
Adult First Aid/CPR/AED
American Red CrossJun 2020
U.S. Sailing Small Boat Sailing Assistant Level 1
U.S. SailingJun 2019- View certificate

SHRM Certified Professional (SHRM-CP)
SHRMJun 2025
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