Luke Edwards, SHRM-CP

Experience

• 

  Banana Republic

  Jul 2017 - Sept 2017

  Sales Associate

  • Assisted over 30 per week customers with all their questions and needs. • Informed customers about the current sale at the store. • Increased the amount of sales for the company.

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  The Millennium Project

  Jan 2019 - May 2019

  Research Intern

  • Updated GFIS (Global Futures Intelligence System) with articles that supplement the 15 global challenges. • Attended public conferences for the CEO and recorded notes when needed. • Created social media accounts to showcase work that were currently being acted upon by fellow interns.

• 

  The Center for Demographics and Policy

  Jun 2019 - Mar 2020

  Student Secondary Researcher

  • Researched and organized over 50 scholarly articles for director’s writings on tech, infrastructure, and policymaking.• Collated over 20 data sources as proof for reference.• Collaborated with colleagues to compile group project findings.

• 

  Supatras Thai Bistro

  Jun 2019 - Aug 2019

  Restaurant Expeditor

  • Ensured over 60 kitchen orders per week were prepared in a timely manner.• Coordinated with chefs and waiters to facilitate customer satisfaction in a fast-paced environment.• Responded to customer questions on-site and on-call while managing take-out orders.

• 

  Law Firm of Higbee & Associates

  Jun 2020 - Jun 2022

  • Aided over 15 clients with legal representation in infringement recovery and pre-litigation settlements.• Supervised 10 interns on the handling and assembling of cases for attorney review.• Assisted supervising attorney and other legal assistants with managerial services.• Informed clients on case progress and status updates where necessary. • Screened new cases for missing data and identified if cases were pursuable. • Corresponded with clients and opposing groups. • Provided extra administrative duties when necessary.

  • Copyright Legal Assistant

    Dec 2020 - Jun 2022

  • Copyright Intern

    Jun 2020 - Dec 2020
• 

  Omega Accounting Solutions

  Dec 2022 - Jan 2024

  People Operations Assistant

  • Managed orientation and onboarding process for over 200 new hires.• Analyzed benefit insurance costs of over 200 employees and informed manager of any potential discrepancies.• Answered various employee questions regarding health benefits, timekeeping, and time off policies.• Utilized information system by designing 5 statistical reports per week and conducting analysis on assigned topics.• Utilized HRIS system by inputting and updating employee data such as compensation and status changes.• Contributed 2-3 special projects per week to support team with meeting department deadlines.• Created and updated over 30 guidelines for informational usage around the company.• Created organization charts every 2 weeks for management to reference current employee and department count.• Scheduled team meetings and interviews for potential candidates.• Organized employee file records and responded to emails accordingly each day.• Confirmed all sensitive and confidential People & Culture matters followed appropriate procedures.• Maintained People & Culture Action Plan to document project updates. Show less

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  TalentZök

  Apr 2024 - Aug 2024

  Human Resources Coordinator - H&S Energy Group
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  H&S Energy Group

  Apr 2024 - now

  Human Resources Coordinator

  • Maintain and update over 3000 employee records in ADP.• Prepare offer letters and various employment contracts for successful candidates to be signed by HR Director.• Resolve daily Zendesk tickets sent in by managers and store employees.• Assisting store managers with onboarding processes and guidelines.• Support HR team with regular data and compliance audits.• Provide guidance to employees on HR-related policies and procedures.• Cooperate with HR Generalists by resolving employee inquiries and escalating complex issues.• Organize HR file records and respond to emails accordingly on a daily basis. Show less