
Lisa Tetzloff

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About me
Business Analyst
Education

Purdue University
-Bachelor's degree Organizational Leadership and Supervision
Purdue University Global
-Bachelor of Arts - BA Human Resources Management/Personnel Administration, General
Experience

Purdue University
Aug 2000 - Jul 2008Assisted Dining Court Manager with day to day operations. Was the backup for manager while he was out of office. Handled phone calls. Rectified daily cash deposits. Develop concepts and menus. Oversaw the daily planning, ordering, inventory and delivery of products in dining court. Forecasted food amounts for menus. Worked with procurement and different vendors for weekly and daily orders. Trained staff on policies and procedures. Supervised staff Oversaw the daily planning of menus, ordering, inventory and delivery of products in dining court. Worked with procurement and different vendors for weekly and daily orders. Trained staff on policies and procedures. Supervised staff
Assistant Dining Court Manager
Jan 2003 - Jul 2008Food Supervisor
Aug 2000 - Nov 2003

Purdue University
Jan 2012 - Nov 2018Oversaw dining operation, managed staff. Responsible for hiring, scheduling, coaching and training full time staff. Provided leadership to student management team on policies and procedures. Developed new concepts and standard for operation. Determined budget and reacted if necessary, to stay in line with budget. Monitored labor and expenses. Ran financial reports. Performed payroll for all full-time employees. Handled customer complaints. Worked with different departments for conferences. Purchased supplies and equipment. Weniger anzeigen Oversaw multiple dining operations in collegiate foodservice. Managed teams in a fast-paced high-volume environment, focusing on customer satisfaction, staff development and financial success. Strategized for continuous improvements in staffing and development of new dining concepts. Event planner for large scale events, planning the logistics of staffing, space, deliveries, traffic flow and equipment needs. Developed and managed budget of over $10 million. Prepared financial reviews. Monitored labor and expense reports, responded with action plans if needed. Trained staff and developed training programs. Staffing responsibilities included recruitment, scheduling, hiring, onboarding, termination, discipline, guidance on university policies and procedures, performance appraisals and payroll for full time, administrative, temporary and student staff. Mentored student leadership teams, providing guidance on leadership and policies. Collaborated with different departments, offering assistance and resources as needed. Assisted with contract negations with athletics on service, catering and meals and charges. Weniger anzeigen Oversaw daily operations in multiple locations. Staffing responsibilities included recruitment, scheduling, hiring, onboarding, termination, discipline, guidance on university policies and procedures, performance appraisals and payroll for full time, administrative, temporary and student staff. Assisted staff with payroll issues. Supervised staff. Planned budget and analyzed financial reports. Monitored food cost and labor. Determined if expenses were justified. Prepared quarterly financial reviews. Ran reports in Blackboard for door access and card swipe activities. Provided leadership to students and internships, provided feedback and wrote recommendations. Planned and organized special events on large scale ( up to 7500 person event), including staff retreats and conferences. Was pilot for working with outside temporary staff agency. Worked with Athletic department and conferences for special requests. Prepared end of the month billing expenses. Assisted with yearly contract negotiations with Athletic department. Scheduled reservations. Purchased equipment and office supplies. Planned off site catering events. Worked with outside employment agencies for employment. Ensured building maintenance was maintained. Assisted customers with food allergies and reservations. Developed and presented training sessions to staff. Weniger anzeigen
Residential Dining Manager
Aug 2018 - Nov 2018Multi Unit Manger
Jan 2013 - Aug 2018Multi Unit Manager
Jan 2012 - Aug 2018

Owner
Nov 2018 - nowProperty ManagerOverseeing rental property to ensure renters are satisfied and property is maintained to satisfaction. Manage expenses, schedule repairs.

Food Finders Food Bank, Inc.
Nov 2018 - Jun 2021Community VolunteerCommunity volunteer helping serve those with a hand up. Committee member on Blue Jean Ball-major fundraiser, working with local businesses to help support with the food insecurities in the state. Working with clients who need assistance. Working in the community to bring awareness and delivering food to those in need.

Lafayette School Corporation
Sept 2020 - Jan 2022ParaprofessionalAssists and guides students to reinforce daily tasks, small group, and individual instructionWorks with students individually and in small groups to reinforce basic learning and implement individualized programsAssists with classroom behavioral management to minimize disruptions, ensure a safe and orderly classroom, and ensure students are on taskAssists students in non-instructional areas, such as supervising the student lunch programs, bus duty, playground duty, corridor, study hall, and other related non-instructional areasAssists students with special needs in all aspects of classroom instruction to maximize inclusion, learning, achievement if IEP objectives, etc.Follows all applicable safety rules, procedures and regulations governing the proper manner of assistance for all students, including those with disabilities or other special needs Weniger anzeigen

Purdue University
Jan 2022 - nowBusiness AnalystIdentify and understand Business Partners by helping identify a solution to enable change and help meet the overall strategic objectives and goals.
Licenses & Certifications
- View certificate

Creating Flowcharts for Beginners
LinkedInJan 2022 - View certificate

Building Business Relationships
LinkedInJan 2022 - View certificate

Requirements Elicitation for Business Analysts: Interviews
LinkedInJan 2022 - View certificate

Interpersonal Communication
LinkedInJan 2022 - View certificate

Requirements Elicitation and Analysis
LinkedInJan 2022 - View certificate

Requirements Elicitation and Analysis
LinkedInJan 2022 - View certificate

Intro to Service Management with ITIL® 4
LinkedInJan 2022 - View certificate

ITIL® Foundation 4 First Look
LinkedInJan 2022 - View certificate

Business Analysis: Essential Facilitation and Workshop Skills
LinkedInJan 2022 - View certificate

Agile Requirements Foundations
LinkedInJan 2022
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