Ruby Benavides Weber

Experience

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  Farmers Insurance

  May 2010 - Aug 2010

  Receptionist/Insurance Assistant

  -Assisted customers and answered questions regarding any auto insurance issues-Add/removed vehicles from insurance policies and calculated auto insurance quotes-Handled money collected from customer payments each day

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  3-S Services

  Jun 2011 - Aug 2011

  Receptionist

  Worked as a front desk receptionist and performed various secretarial duties such as:-Answering phone calls-Providing customer service-Working with employees of the oil field industry-Handling employee applications-Ordering office supplies-Making copies, sending faxes-Answering questions

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  The University of Texas at San Antonio

  Sept 2011 - May 2015

  Student Assistant I

  Involved with the planning and implementation of the UTSA Commencement ceremonies held in May and December.-Assisted students with questions regarding graduation and commencement. -Rolled commencement scrolls which were given to the graduates at each ceremony.-Answered phone calls, ran errands, checked mail.-Helped the UTSA Ambassadors by handling their uniforms, posting events, and also assisting in many of their fundraisers.

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  Global On-Line Computers, Inc.

  May 2012 - Aug 2013

  IT Technical Support Intern

  -Provided technical support for the 3-S Services oil field company-Installed/removed software from computer systems and networks-Troubleshoot technical issues-Ensured all hardware and software worked properly-Ensured all telephones and lines are working properly.

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  Luminether

  Sept 2013 - Dec 2013

  Back End Web Developer In Training

  I was a Back End Web Developer in Training for Luminether; a company that was dedicated to offering a variety of quality web services, specializing in Web Design, Web Maintainence, E-Commerce setups, Mobile Site Designs, Customer Relation Management Intergration, and more. Unforntunately, at the end of 2013, the company dissolved due to upper level management's inability to overcome their differences. However, the training process with Luminether allowed me to hone my web design skills and learn more about HTML, JavaScript, and CSS. Show less

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  Tesoro Corporation

  May 2015 - Aug 2015

  IT Intern - Technology Architecture

  -Focused on information technology enablement of business strategy, solutions architecture and technology management­-Collaborated with team to collect logical architecture diagrams in support of the Technology Architecture Reference Library-Delivered business value through introducing innovative technical solutions into the business­-Partnered with Enterprise Architect to lead the Advanced Threat Detection Solution Assessment-Assisted with the web development of the Process Excellence Portal Show less

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  The University of Texas at San Antonio

  Sept 2015 - May 2016

  Student Assistant I

  -Assisted students with questions regarding the Tomas Rivera Center-Scheduled appointments for students with academic coaches to learn better study habits and practices-Answered phone calls, ran errands, checked mail

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  Tesoro Corporation

  Jun 2016 - Aug 2017

  Web Support

  Web Support:-Administrator of the Tesoro SharePoint environment-Maintain internal network functionalities alongside organizing the environment-Collaborate with users to design and build SharePoint sites-Train Tesoro employees on Microsoft Office applications at both the corporate and refinery locationsUser Experience:-Champion the user experience across Tesoro-Assist users when visiting the User Experience LabIT Client Services:-Design, build, and implement service management systems to support internal customers-Configuration/Customization of the ServiceNow system Show less

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  Andeavor

  Aug 2017 - Jun 2018

  IT Change Management

  Change Management Office-Assisted in the change management of the Digital Workplace project, which is an enterprise-wide initiative to upgrade and equip Andeavor employees with secure, improved and intuitive software and workplace experiences to improve productivity, connectivity, collaboration and business decisions. All employees will be upgrading to the newest Microsoft Office 2016 and O365 technologies.-Received a Prosci certification and assisted with developing communication plans, training curriculum, and promoting adoption to help employees embrace change. Show less

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  Marathon Petroleum Corporation

  Jun 2018 - Nov 2021

  • Manage monthly internal simulated phishing program within the company.• Coordinate with the subject matter experts and the business to create communications sent across the company on Cybersecurity related news, issues, or incidents.• Develop security and awareness training material including, but not limited to communications, newsletters, digital message boards, news articles, presentations, annual Cybersecurity calendars, and interactive booths.• Develop annual enterprise wide training and awareness plan for National Cybersecurity Awareness Month.• Analyze and report on education and awareness program metrics to ensure continuous improvement of the program. Show less

  • Cybersecurity Operations Analyst

    Jan 2021 - Nov 2021

  • Cyber Security Analyst, Education & Awareness Lead

    Feb 2019 - Nov 2021

  • Business Analyst

    Jun 2018 - Feb 2019
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  H-E-B

  Nov 2021 - now

  Senior Info Security Analyst - Security Awareness Lead
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  ISSA Alamo Chapter

  Nov 2023 - now

  Alamo ISSA Board Member