Suneth Haputhanthri

Experience

• 

  Mobitel (Pvt) Ltd

  Nov 2006 - Apr 2021

  • Develop high quality business strategies and plans while ensuring alignment with short-term and long-term objectives• Make high-quality investing decisions to advance the business and increase profits• Lead, inspire, coach and motivate team members to meet the company’s revenue and growth objectives• Demonstrate a clear understanding of customer needs providing value propositions to connect brands with the target audience• Control the identification, targeting and sales planning process• Build alliances with content providers to enhance digital services revenues;• Devise and implement domain specific promotional plans;• Demonstrate innovation and tenacity to improving customer experience• Oversee all marketing, advertising and promotional activities for Prepaid & DS products;• Conceptualizing, designing and productizing new ideas;• Acquiring & restructuring subsidiaries Show less

  • Senior Manager - Prepaid Business & Digital Services

    Jan 2015 - Apr 2021

  • Product Manager - VAS & Content Management

    Mar 2012 - Dec 2014

  • Assistant Product Manager - Value Added Services

    Jan 2009 - Feb 2012

  • Product Specialist

    Jan 2008 - Jan 2009

  • Product Development Executive

    Nov 2006 - Jan 2008
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  EChannelling PLC

  Jan 2017 - Jun 2021

  General Manager eChannelling PLC

  • Develop high quality business strategies and plans while ensuring alignment with short-term and long-term objectives• Lead and motivate subordinates to advance employee engagement develop a high performing managerial team• Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission• Make high-quality investing decisions to advance the business and increase profits• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics• Review financial and non-financial reports to devise solutions or improvements• Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth• Maintain a deep knowledge of the markets and industry of the company Show less

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  ATSL International (Pvt) Ltd

  Jun 2021 - Apr 2022

  General Manager

  • Set marketing goals and objectives, Plan, implement and manage marketing strategy and collaborate with corporate leadership team to strategize how best to roll out the product line• Determine KPIs for the company, Keep the annual budget in check, Create and present the annual business plan and strategy • Plan, coordinate and direct business operations to ensure the achievement of company revenue goals and documentation of expenses• Develop, outline and implement plans and strategies to increase the profitability of company products and services• Develop and initiate strategies to maintain employee productivity, evaluate performance and improve the quality of products and services• Schedule and lead staff meetings to discuss updates, issues, feedback and to create solutions to issues that come up within the company's operations• Train, guide and mentor employees and evaluate their performance and productivity in completing their job duties• Assist human resources in recruiting, hiring, training and evaluating employees and ensure staff complies with company policy and procedures Show less

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  Hemas Hospitals Sri Lanka

  Apr 2022 - now

  General Manager - Digital and Customer Experience

  • Design and execute Digital and Customer experience strategy for Hemas hospitals and laboratoriesIntroducing tools, techniques, technology, and platforms to convert Hemas hospitals into smarthealthcare service provider• Provide seamless customer experience through cutting edge technology and create pipeline of digitalproducts, services and projects to cater business and customer needs• Managing the company's technological plans and overseeing data security and management whileresearching ways the company's technological assets can be improved.• Creating networking safeguards that prevent security breaches and keep client informationconfidential.• Build a 360-degree view of the customer while driving a deeper understanding of customer needs,satisfaction, and their overall experience.• Identify gaps or weaknesses in customer experience across all touchpoints in the customer journeyand craft solutions to overcome challenges. Show less