Ashley Bohling, PMP, SSM

Experience

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  Countryside Family Restaurant

  Apr 1999 - Jun 2002

  Server

  Provided exceptional casual serviceResponsible for operating and maintaining cash registerResponsible for opening and closing duties

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  LeafGuard

  Mar 2004 - Dec 2005

  Office Manager

  Prepared reports for management using MarketSharp to track advertising mediumsResponsible for all Accounts Payable and Receivables (using Peachtree software) which included, but was not limited to, reconciling the branch's bank account, invoicing customers and collectionsPrepared all documentation and work orders for LeafGuard crews and employeesScheduled appointments for salesmen by maintaining their calendarsPerformed all office administrative duties which included answering the telephone, filing, mail, ordering office supplies, etc. Show less

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  Frank Manzetti's

  Jul 2006 - Oct 2007

  Server Captain

  Provided customers with exceptional upscale serviceReceived captain shifts after three (3) months of serviceResponsible for enforcing end of shift procedures for service staff Highest sales for first quarter of 2007

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  Fig Tree Restaurant

  Dec 2006 - Mar 2011

  Server/Bartender

  Provided customers with exceptional fine dining serviceAssisted customers with selection from over 400 different winesAssisted with training new Servers Assistants, Servers, and Bartenders Attended wine training tastings with various wine representativesAdded/reduced staff based on forecasted customer countAssisted with FOH management which included, but not limited to, monitoring floor staff, handling customer complaints, end of day paper work, and cash handling

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  Ruth's Chris Steak House

  Mar 2011 - Aug 2011

  Key Employee

  Responsible for managerial and service duties in high volume, upscale settingOpening and closing duties included, but not limited to, credit card batch reports, gift card reconciliation, room service reconciliation, manager reports, and bank depositsAdded/reduced staff based on forecasted customer countAdministered and processed payroll for shift employeesConducted pre shift meetings with floor staffEnforced service standards set forth by Ruth’s Chris and Charlotte Prime LLCInterviewing, disciplinary, and supervisory duties as assigned Show less

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  Global Wines

  Aug 2011 - Aug 2012

  Independent Sales Consultant

  Responsible for selling a 200+ wine portfolio to on and off premise accountsIncreased territory sales by 172%Managed multiple accounts which included, but was not limited to, hotels, restaurants, and wine shopsResponsible for selling, invoicing, and delivery of productsConsulted with accounts to set up wine tastings, dinners, and eventsConducted staff trainingsResponsible for all lead generation and marketing effortsLocal warehouse inventory managementHighest sales for area, November and December 2011 Show less

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  MICROS Systems Inc

  Aug 2012 - May 2016

  Implementation Specialist

  Provide live support coverage at customer sites on and after POS system live date Conduct on site staff and management training Responsible for creating site specific training material and documentation Assist with training and documentation for new hires at corporate officeConsult with customers to determine and review hardware, software, or system functional specificationsModify computer database, related reports, and documentation as requiredAnalyze customer specific database, reports, documentation, and related applications with Senior Implementation Specialist as requiredResponsible for managing corporate card and expenses Show less

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  Appetize

  May 2016 - Jan 2019

  Regional Account Manager

  Pre-implementation project management, planning, training and client on-boarding preparationDatabase build and testing according to client specificationsScheduling and hosting remote webinar software trainingOn-site implementation of live systems and conducting staff training of productsFollow operating procedures through post-implementation plans, obtain necessary client sign-offs and thoroughly document all implementation/training details

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  Shift4

  May 2016 - now

  Project Manager, Enterprise Implementation
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  Appetize - Now Part of SpotOn

  Jan 2019 - Oct 2023

  Project Manager

  Lead complex projects from inception to completion.Drive a project team (logistics, implementations, support) to deliver on time and on budget with qualityAct as key central point of contact for assigned projects, including but not limited to all things regarding solution delivery as well as all things client communication during the project phaseDevelop and maintain contact with top decision makers and key stakeholders; participate and lead all aspects of the implementation processAssume accountability and communication of tracking, monitoring, removing roadblocks and reporting. Delivering high quality service to stakeholders - Tracking schedules, progress, updates, status, producing regular written and verbal reports, anticipating bottlenecks, highlighting risks, driving deliverables and make trade-offs across the project portfolio, providing solutions to get to the end goalProduce effective results: Ensure project goals, objectives, milestones and deliverables are achieved on scheduleThoughtful Partner engagement: Understand when to engage, who to engage and the appropriate method for the circumstances.Requirements gathering: Include appropriate stakeholders to properly collect comprehensive requirements - Contribute to the development of product strategies, and able to communicate these requirements effectively internally with teams, in order to deliver the right initiatives, on time and on budget.Build relationships and influence others to get things done and drive decision makingReport into the Operations project management office following standardized processes to organize and coordinate multiple projects and activities in accordance with mission and goals, as well as facilitate the creation of appropriate project documentation for the assigned projects Show less