Khaled Qraiq

Experience

• 

  Fast Telecommunication Co.

  Apr 2008 - Jun 2010

  Monitoring Engineer

   Working on Cacti program which is software relies on SNMP to trap information from devices and be able to draw traffic for particular aspects of the device. Working on MRTG program which is software relies on SNMP & reading on DSLAM & Maintenance server. Adding different kind of links (data, fiber and internet). Creating graphs for these links. User Permissions: give the user name and password to the customer to monitor his traffic. Working on IBM Tivoli system which helps us in monitoring the status of the links when it's become up or down. Working on Solar winds system which helps us in monitoring & maintenance Server. Working configuration and Troubleshooting for Corporate & Home user I'm working configuration on Cisco dslam and AL catel dslam & Baradine dslam. Show less

• 

  Gulfnet Communications Company

  Jun 2010 - Jan 2016

  Network Operations Center Engineer

  Providing technical support for different corporate.• 24/7 Pro-Active monitoring for critical internet and data links for importantClients like: Ministry Of Interior, Burgan Bank, KNPC, Kuwait Airways… etc.• Maintain a full understanding of the customers’ applications and technicalOperations for the customers’ services.• Liaison with other departments teams and managers for day- to-dayactivities• To process any additional assignment given by the Management•Working configuration and Troubleshooting for Corporate (Cisco router & Ericson system) Show less

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  Fast Telecommunication Co.

  Feb 2016 - Jul 2018

  RESPONSIBILITIES:♦RESPONSIBLE FOR INSTALLING, SUPORTING AND MAINTAINING NETWORK LINKS FOR CORPORATE CUSTOMERS (INTERNET, DATA, VOIP AND OTHER SERVICES USING DIFFERENT MEDIA’S)♦PLAN, ORGANIZE AND MANAGE THE HANDLED PROJECTS AND FOLLOW UP WITH THE CONCERNED DEPARTMENTS TO ENSURE THE SMOOTH OF NETWORK OPERATIONS.♦CONFIGURING NETWORK DEVICES (ROUTERS, SWITCHES, FIREWALLS, ACCESS POINTS,…)♦MANAGING THE CLINETS EXPECTATIONS AND PROVIDING ASSIT AT ALL THE LEVELS OF THE HANDLED PROJECT.♦HANDLING THE DAILY PROJECT ACTIVITIES AND PROVIDING SUPPORT TO CLIENTS FOR TECHNICAL ISSUES.ROJECT’S LIKE (BADER ALMULLA / NABORS COMPANY / MAZAYA TOWER / AL-ARGAN COMPANY / SOUQ AL-KUWAIT TOWER / WATANIYA OLD BUILDING /PAMA/CRYSTAL TOWER…….etc. ) Show less

  • Network Engineer

    Jun 2016 - Jul 2018

  • Senior NOC Engineer

    Feb 2016 - May 2016
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  FASTtelco

  Jul 2018 - Jan 2019

  Senior Network Engineer

  - Plan, organize and manage the handled projects and follow up with the concerned departments to ensure the smooth of network operations.- Configuration, troubleshooting and Support of large enterprise network environments.- Meeting customers to collect network requirements and discuss network solutions.- Design and implement new network and fix and redesign customers’ existing networks.- Configuring network device (Routers / Switches / ASA / Fortinet / Access point)- Handling major projects like( Al Sayer Group / Bader Almulla Group / Muzaini Exchange, Nabors Company / Mazaya Towers /Souq Al-kuwait / Crystal Tower / Al-argan Company and others ) Show less

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  Burgan Bank

  Feb 2019 - Nov 2021

  Senior Network Engineer
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  Knet​ "The Shared Electronic Banking Services Co."

  Nov 2021 - now

  • Assistant Manager

    Apr 2024 - now

  • Senior Network Security Administrator

    Nov 2021 - Apr 2024