Khaled Qraiq

Khaled Qraiq

Monitoring Engineer

Followers of Khaled Qraiq1000 followers
location of Khaled QraiqKuwait

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  • Timeline

  • About me

    Assistant Manager - Network Security Department at KNET

  • Education

    • Jami'at Philadelphia Al-Khassa

      2002 - 2008
      Bachelor of Engineering (BEng) computer engineer
    • Shaheen school

      1998 - 2002
      72 Scientific
  • Experience

    • Fast Telecommunication Co.

      Apr 2008 - Jun 2010
      Monitoring Engineer

       Working on Cacti program which is software relies on SNMP to trap information from devices and be able to draw traffic for particular aspects of the device. Working on MRTG program which is software relies on SNMP & reading on DSLAM & Maintenance server. Adding different kind of links (data, fiber and internet). Creating graphs for these links. User Permissions: give the user name and password to the customer to monitor his traffic. Working on IBM Tivoli system which helps us in monitoring the status of the links when it's become up or down. Working on Solar winds system which helps us in monitoring & maintenance Server. Working configuration and Troubleshooting for Corporate & Home user I'm working configuration on Cisco dslam and AL catel dslam & Baradine dslam. Show less

    • Gulfnet Communications Company

      Jun 2010 - Jan 2016
      Network Operations Center Engineer

      Providing technical support for different corporate.• 24/7 Pro-Active monitoring for critical internet and data links for importantClients like: Ministry Of Interior, Burgan Bank, KNPC, Kuwait Airways… etc.• Maintain a full understanding of the customers’ applications and technicalOperations for the customers’ services.• Liaison with other departments teams and managers for day- to-dayactivities• To process any additional assignment given by the Management•Working configuration and Troubleshooting for Corporate (Cisco router & Ericson system) Show less

    • Fast Telecommunication Co.

      Feb 2016 - Jul 2018

      RESPONSIBILITIES:♦RESPONSIBLE FOR INSTALLING, SUPORTING AND MAINTAINING NETWORK LINKS FOR CORPORATE CUSTOMERS (INTERNET, DATA, VOIP AND OTHER SERVICES USING DIFFERENT MEDIA’S)♦PLAN, ORGANIZE AND MANAGE THE HANDLED PROJECTS AND FOLLOW UP WITH THE CONCERNED DEPARTMENTS TO ENSURE THE SMOOTH OF NETWORK OPERATIONS.♦CONFIGURING NETWORK DEVICES (ROUTERS, SWITCHES, FIREWALLS, ACCESS POINTS,…)♦MANAGING THE CLINETS EXPECTATIONS AND PROVIDING ASSIT AT ALL THE LEVELS OF THE HANDLED PROJECT.♦HANDLING THE DAILY PROJECT ACTIVITIES AND PROVIDING SUPPORT TO CLIENTS FOR TECHNICAL ISSUES.ROJECT’S LIKE (BADER ALMULLA / NABORS COMPANY / MAZAYA TOWER / AL-ARGAN COMPANY / SOUQ AL-KUWAIT TOWER / WATANIYA OLD BUILDING /PAMA/CRYSTAL TOWER…….etc. ) Show less

      • Network Engineer

        Jun 2016 - Jul 2018
      • Senior NOC Engineer

        Feb 2016 - May 2016
    • FASTtelco

      Jul 2018 - Jan 2019
      Senior Network Engineer

      - Plan, organize and manage the handled projects and follow up with the concerned departments to ensure the smooth of network operations.- Configuration, troubleshooting and Support of large enterprise network environments.- Meeting customers to collect network requirements and discuss network solutions.- Design and implement new network and fix and redesign customers’ existing networks.- Configuring network device (Routers / Switches / ASA / Fortinet / Access point)- Handling major projects like( Al Sayer Group / Bader Almulla Group / Muzaini Exchange, Nabors Company / Mazaya Towers /Souq Al-kuwait / Crystal Tower / Al-argan Company and others ) Show less

    • Burgan Bank

      Feb 2019 - Nov 2021
      Senior Network Engineer
    • Knet​ "The Shared Electronic Banking Services Co."

      Nov 2021 - now
      • Assistant Manager

        Apr 2024 - now
      • Senior Network Security Administrator

        Nov 2021 - Apr 2024
  • Licenses & Certifications

    • CCNA - Routing & Switching

    • CCNP - Routing & Switching

    • ITIL - Information Technology Infrastructure Library

    • Fortinet Network Security Expert 4 FortiOS 5.4

      Jul 2018