Austin Averett

Austin Averett

Server

Followers of Austin Averett145 followers
location of Austin AverettPortland, Oregon, United States

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  • Timeline

  • About me

    Case Manager

  • Education

    • Université de la Sorbonne

      2011 - 2011
      Certificate of French Language- Intermediate French Language and Literature 15.2/20 (on French Grading Scale, equivalent A grade on American scale)

      Semester long intensive language program in Paris, France.

    • Portland State University

      2012 - 2015
      Bachelor of Arts (B.A.) Applied Linguistics Graduated Magna Cum Laude

      Activities and Societies: Student Organization of Applied Linguistics (SOAL); Council Member (2013-2014)

    • Portland State University

      2017 - 2019
      Master of Arts - MA Peace Studies and Conflict Resolution

      Specializations in trauma and resilience psychoeducation, restorative practices, and interpersonal community building as practical applications of conflict resolution and peace building.

  • Experience

    • Tastebud at Portland Farmer's Market

      Jan 2008 - Jan 2015
      Server

      • Booth set-up, take-down, and food preparation in quick and efficient manner at multiple local farmers market locations• Serves artisan pizza, bagel sandwiches, pita sandwiches, and salads with cheery customer service and a quick pace• Private catering service with wood fire oven and local products

    • Intensive English Learners Program

      Feb 2013 - Dec 2013
      Conversation Partner, IELP

      • Volunteer position with the Portland State IELP center • Facilitated opportunities to practice English conversation skills• Experience working with Arabic speakers, Spanish speakers, and Japanese speakers in particular

    • Portland State University

      Apr 2013 - Jun 2014
      Registered Notetaker

      I took daily, comprehensive notes in class and uploaded them to the PSU Disability Resource Center.

    • Joni Kabana Photography

      Jun 2013 - Jul 2014
      Administrative Assistant

      Working with Joni, I developed an appreciation for how creative outlets are powerful tools to spark changes– personally, locally, and globally. I helped to plan, organize, and host print sales and educational events about her work in Ethiopia, Morocco, and elsewhere. I managed social media, client invoicing, and sales spreadsheets. I designed an effective and organized filing system for donated prints and coordinated their transportation to and from event spaces. The Prints for Prints project and Joni Kabana photography are near and dear to my heart, and are foundational and inspirational work experiences that have developed my understanding of how I want to establish my own career. • Volunteer coordination & local community outreach• Outreach to local, domestic, and international photographers• Stateside support for Ethiopian P4P team • Website maintenance, blog posts and online presence Show less

    • Ruby Jewel Ice Cream

      Jul 2014 - Oct 2015
      Shift Lead; Assistant Pastry Chef & Server

      I led a quick and cheerful food service crew on evening shifts, serving unique and high quality ice cream in busy downtown Portland, Hawthorne neighborhood, and Mississippi neighborhood. I coordinated customer service, troubleshot challenges, trained new employees, and managed money and ordering.

    • Portland State University

      Jan 2015 - Jun 2015
      Faculty Research Assistant

      Research assistant role within Portland State's Political Science department:• Edit and grade student papers and quizzes for lower division Political Science courses with emphasis on Middle Eastern region• Review and edit scholarly manuscripts for Political Science faculty before publication

    • LUSH FRESH HANDMADE COSMETICS North America

      May 2015 - Feb 2016
      Sales Ambassador

      Fostering self-care practices and ethical product consumption through unique, good-smelling, and innovative skin, hair, and body care products.• Selling handmade, natural cosmetics• Meeting shop goals for customer experience, product & ingredient knowledge, & sales • Invested in company ethical platform: animal, human, & environmental rights

    • Miller Nash Graham & Dunn LLP

      Feb 2016 - Jan 2019
      Administrative Assistant

      Providing assistance to the litigation department and a team of legal assistants and paralegals.• Project support for litigation department, supporting team of 20+ attorneys and staff• Client and legal document intake, processing, organization, archival• Billable time entry, invoice revisions, credit card reconciliation• Training of new administrative hires• Reception coverage; greeting clients, calendaring, and telephone coverage• Microsoft Office: Word, Excel, Outlook

    • Conflict Resolution Resource Center (Portland State University)

      Mar 2018 - Dec 2018
      CRRC Trainer & Communications Coordinator

      Collaboratively ran a student resource center to offer support systems and trainings regarding healthy conflict skills, trauma & resilience, and service provider models to resist burn-out to the PSU Community and beyond.• Develop and facilitate training curriculums - Healthy conflict/community skills, resilience, trauma and nervous system, burn-out• Coordinate partnerships with PSU Student Life organizations• Support clients with interpersonal conflict coaching• Content marketing for PSU CRRC to the community Show less

    • Northwest Justice Forum

      Jul 2018 - Jun 2019
      Intern

      Internship supporting the organization and program outreach of the Northwest Justice Forum, a regional restorative justice conference bringing together learners and practitioners of restorative justice across the Pacific Northwest. • Outreach to local donors, sponsorship & fundraising• Drafting of organization’s equity statement and revision process• General communications with speakers and community partners• Social media design and platform maintenance• Event planning: vendor communications, auction item support, event set up and take down• Google Drive, Asana, Instagram Show less

    • Real Good Food

      Apr 2020 - Feb 2021
      Shift Lead; Order Fulfillment & Customer Service

      Hired on to support early-COVID-19 pandemic pivot to curbside pickup and online retail. Stuck around to sing the gospel of olive oil and run point on customer support.• Daily order fulfillment, customer communications and support• Inventory coordination, stock shelves, manage ordering and restock• Support production side, assist product and website design• Temporary Product Manager and data entry support

    • SphereMD

      Feb 2021 - Jul 2022
      • Medical Case Manager

        May 2021 - Jul 2022
      • COVID-19 Case Manager

        Feb 2021 - May 2021
    • Northwest Surrogacy Center

      Aug 2022 - now
      Case Manager
  • Licenses & Certifications

    • Movement for Trauma; Level One

      Jane Clapp
      Jan 2019
    • Community Resiliency Model (CRM) Skills

      CRM Skills Trainer; Portland State Conflict Resolution
      Jun 2018
    • Trauma Informed Care & Parallel Processes

      Trauma Informed Oregon
      May 2018
    • Mediation - 40 hour certificate

      Portland State University
      Dec 2017
    • Advanced Mediation - 40 hour certificate

      Portland State University
      Mar 2018
  • Volunteer Experience

    • Contributing Author

      Issued by Trauma Informed Oregon
      Trauma Informed OregonAssociated with Austin Averett
    • Legal Observer, Volunteer

      Issued by ACLU Oregon on Apr 2017
      ACLU OregonAssociated with Austin Averett
    • Community Volunteer

      Issued by Portland Homeless Family Solutions on Feb 2020
      Portland Homeless Family SolutionsAssociated with Austin Averett
    • Dog Walker

      Issued by Oregon Humane Society on Jan 2016
      Oregon Humane SocietyAssociated with Austin Averett