Ly Thanh Phuong

Experience

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  TNT Express

  Jun 2006 - May 2014

  1.1 Proposal DevelopmentFiltration of new business opportunities Develop proposal of value-added supply chain solutions for major customers with well-defined value propositions, Service Level Agreements, Scope of Work.Solution presentation.1.2 Implementation ManagementDevelop and implement quality solutions for assigned Customers by utilizing project management techniques to plan, implement and control regional, cross-functional project teams in accordance with agreed timelines and budgetFollowing implementation of solution manage the handover of the entire operation to those responsible for the day to day operation.Deliver agreed key performance objectives and indicators and conduct post-implementation project review for every project implemented both internally and externallyContract negotiation1.3 Other ResponsibilitiesStudy and design both ready made and tailor made solutions with combination of TNT current products and servicesCreate sales product pack for front line team.Achievement:Win Huawei, IBM project (spare part management service)Win ABB project (integrated transportation solution)Win Canon project (air and road combination solution)Award of employee of the year in 3 continous years Show less

  • Key Account Manager

    Oct 2013 - May 2014

  • Road Freight Development cum Business Solution Manager

    Jan 2013 - Oct 2013

  • Business Solution Manager

    Jul 2008 - Oct 2013

  • Special Service Coordinator

    Jun 2006 - Jul 2008
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  DKSH Vietnam

  Jun 2014 - Aug 2016

  Taking care of supply chain service kpi; commercial and solution design and supply chain service operation for both healthcare and consumer goods business

  • Senior Manager, Supply Chain Service and Analysis

    Nov 2015 - Aug 2016

  • Healthcare Logistics Partner

    Jun 2014 - Nov 2015
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  DKSH Singapore

  Nov 2017 - Nov 2020

  Supply chain commercial and solution designCosting and KPI managementQuality control in processClient management for supply chain

  • Senior Customer Service Manager

    Oct 2018 - Nov 2020

  • Supply Chain Service and Analysis Manager

    Sept 2016 - Nov 2020

  • Senior Manager, Supply Chain Service Management, Singapore and Malaysia

    Nov 2017 - Oct 2018
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  Flexport

  Nov 2020 - Feb 2022

  Territory Manager for SE Asia and Oceania
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  Samsung SDS Asia Pacific Pte Ltd

  Feb 2022 - Aug 2022

  Senior Customer Service Manager for SE Asia and Australia
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  Imerys

  Aug 2022 - now

  APAC Customer Service and Supply Chain Manager