Robert Cain

Experience

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  U.S. Coast Guard Air Station Cape Cod

  Oct 1999 - Jun 2005

  Aviation Maintenance Technician

  Served as a maintenance technician, air crewman, and aircrew instructor for the MH-60 helicopter.Performed scheduled and unscheduled aircraft maintenance, daily routine inspections, maintained serviceability of ground support equipment, conducted fueling and towing operations, and performed additional assigned duties in support of aircraft airworthiness.Served as an MH-60 air crewman conducting inflight operations including hoisting procedures, communications, surveillance and emergency procedures supporting multiple Coast Guard missions including search and rescue and law enforcement. - Served as an aircrew instructor providing ground and inflight training for members progressing through their aircrew syllabus. - Promoted from technician to team leader. - Awarded memorial trophy for exemplifying high standards of character, professionalism, ability and leadership. - Received letter of commendation for outstanding performance of duty Show less

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  U.S. Coast Guard Air Station Clearwater

  Jun 2005 - Jun 2009

  Aviation Maintenance Supervisor

  Served as maintenance shop supervisor for a fleet of 9 MH-60 helicopters. Led and managed 10 maintenance technicians in the support of scheduled and unscheduled aircraft maintenance, daily routine inspections on aircraft, and maintaining ground support equipment. - Served as a quality assurance inspector providing final inspection on all performed maintenance ensuring aircraft were in compliance with maintenance procedures and airworthiness standards. - I led the maintenance training department providing instruction and evaluation to all new technicians completing their initial performance qualification requirements. - As the lead MH-60 aircrew examiner, I coordinated a team of instructors teaching and evaluating in flight operational procedures that included rescue hoist operations, communications, and emergency procedures. - Promoted from maintenance technician to shop supervisor. - Awarded the Distinguished Flying Cross for the rescue of 3 fisherman during hurricane Katrina. https://youtu.be/qikJi8NF0XY - Awarded twice for outstanding achievement in the performance of duty. - Received memorial trophy for exemplifying high standards of character, professionalism, ability, and leadership. Show less

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  U.S. Coast Guard Air Station Elizabeth City

  Jun 2009 - Jun 2013

  Aviation Maintenance Manager

  While serving at this high operational tempo unit, my adaptability, flexibility, and leadership were first put to the test as a senior leader. I served as the day and night shift maintenance supervisor coordinating all aircraft maintenance functions for the unit's fleet of H-60 helicopters. This included all scheduled and unscheduled maintenance, repairs, modifications, alterations and inspections. I provided leadership and direction to a workforce of over 30 maintenance technicians ensuring productivity and output, along with a building and maintaining a fair and respectful work environment. I also served as a quality assurance supervisor and lead inspector, physically inspecting aircraft, aircraft components, and reviewing logbook entries ensuring workmanship met acceptable standards of quality. - In addition to my primary duties, I also led multiple high profile collateral duty assignments including aircrew examining board chairman, and maintenance resource management training facilitator. - Promoted from team leader to office chief. - Received award for outstanding achievement in the performance of duty. Show less

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  US Coast Guard Academy

  Jun 2013 - Jun 2016

  Leadership Development Instructor

  Serving in this highly competitive special assignment, I supervised and oversaw the professional development of over 200 cadets. My daily work focused on teaching, mentoring and advising cadets in interpersonal skills, leadership, fitness, conduct, ethics and military performance. My overall mission was to influence and inspire cadets through their 4 year academy program, developing fleet ready officers who were leaders of character. - Provided over 300 hours of classroom based leadership development instruction for the CGA Institute for Leadership. - Combining my passion for hockey and mentoring, I volunteered hundreds of hours as an assistant ice hockey coach increasing cadet development opportunities. - Promoted from Instructor to Senior Instructor - Received commendation award for outstanding achievement in performance of duty. Show less

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  U.S. Coast Guard Aviation Logistics Center

  Jul 2016 - Jul 2019

  Human Resources Manager

  Provided leadership and management for over 100 employees. Served on executive leadership team and advisory council preparing, updating, and recommending human resource policy and procedures. Coordinated efforts to evaluate employee performance and training needs. Maintained an electronic record database. Helped plan and execute a formal awards program. - Trained and mentored over 50 senior employees in leadership theory and middle management styles and techniques. - Implemented a new unit competency and training syllabus providing employees a pathway to obtain aviation certifications. - Promoted from division manager to department manager. - Received commendation award for outstanding achievement in the performance of duty. Show less

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  U.S. Coast Guard Aviation Technical Training Center

  Jul 2019 - Aug 2024

  Training and Development Manager

  Served as a senior level subject matter expert in my career field leading the design, delivery, and development of performance qualification standards, training curriculum outlines, and knowledge assessments for hundreds of employees. I serve as a liaison with other divisions, departments, and outside agencies, along with serving as staff on a variety of boards, councils and committees. - Served as division supervisor for 30 employees. Managed performance evaluations, assignments, training and awards. - Serve as a professional credentialing program manager leading the process for employees pursuing FAA certifications. - Developed and implemented a training syllabus for a new hybrid learning initiative reducing training time and saving hundreds of thousands of dollars. - Due to the effectiveness of my knowledge assessment process, it was used as a model for a process improvement team working on improving promotion testing across the entire organization.- Awarded the Meritorious Service Medal Show less

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  Currituck and Camden County, NC

  Oct 2024 - now

  Veteran Services Officer

  As a Veteran Services Officer (VSO), I provide dedicated support to veterans and their families, helping them access a variety of benefits and services. I assist veterans with applications for pensions, medical services, education, housing loans, and disability compensation. My role involves interpreting and applying complex federal and state regulations, ensuring that veterans receive the resources they are entitled to. I also help veterans with the appeals process when benefit claims are denied, and work closely with local agencies to coordinate social services. Show less