Experience

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  Rochester red wings baseball

  May 2005 - Aug 2005

  Promotions intern

  This was a three month intern position with the following duties:Promotions and marketing department of a minor league baseball franchiseStrong team atmosphere emphasis on excellent rapport with co-workers and patrons

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  Fitness center

  Aug 2005 - Apr 2006

  Building manager

  Responsible for fitness center safety, security, and assisted other students · Supervised fitness center and attendants. · Assisted with set-up of equipment for collegiate events.

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  Wards natural science center

  Jun 2006 - Aug 2006

  Warehouse worker

  Responsible for receiving and shipping various products · Located and prepared products for shipment, assembled supplies for shipment, packaged products and bills of laden for daily shipments. · Handled outgoing shipments through UPS

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  Titan marketing group

  Aug 2006 - Dec 2006

  Independent sales distributor

  Assigned to different sales areas with responsibility for generating sales leads for various productsBusiness to business sales for various products (sports and service packages and travel promotionsPart of management training program

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  Binghamton senators hockey team

  May 2007 - Jan 2009

  Account executive

  Called Businesses and Individuals to sell season ticketsMade Group Sales callsAssisted with preparation and setup, and other duties assigned the day of the AHL All Star GameGame day responsibilities including taking and resolving complaints, handing out prizes at the fan zone, and working the ticket information tableSupervised and trained a group of 5 interns Game Face Executive Academy, Portland Oregon January 2007 Comprehensive sales training program at included: Initiated live sales calls and customer serviceLearned sales techniques and strategiesLead generation and organizationWon team awards for sales calls and sales40 classroom hours Show less

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  Erie seawolves baseball

  Mar 2009 - Sept 2009

  Ticket sales manager

  Planned events and picnics for various businesses and community groups Strong team atmosphere with the emphasis on communication with co-workers and patrons Assisted with preseason, game day preparations and with special promotions Other duties include helping in the box office on game days, taking players to community outings (schools) Game day responsibilities include delivering group gifts, talking and getting to know the needs of the fan base Proficient in Pro Venue Ticket System Show less

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  Dynalab inc.

  Jan 2010 - Jan 2011

  Warehouse worker
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  Rochester ravens llc

  May 2010 - Jun 2010

  Game day volunteer

  Assisted with game setup Setup Ticket and information table, Hung Banners. Assisted with pre game activity

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  Jacksonville bullies pro lacrosse team

  Oct 2011 - Oct 2012

  Ticketing manager

  Running the Ticket department. In charge of Ticketmaster, Ordering Season Tickets. Going out and connecting with people in the community and getting Season Tickets and Group Outings. Coordinating Season tickets and season ticket pickups. Providing excellent customer service to our clients.

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  Movebright van lines

  Mar 2013 - May 2013

  Move coordinator

  Move Bright Van Lines is a moving and storage company. My main goal is to book moves! I also do some operations stuff

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  Jacksonville armada fc

  Sept 2014 - Mar 2015

  Account executive, ticket sales

  Sell season tickets and group outings for the New Soccer team in Jacksonville!

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  Florida blue

  Apr 2017 - Jan 2023

  Senior advisor

  Work in CEMB Consumer Enrollment Maintenance and billing. Senior for the company. Help with customer service issues by fixing billing problems or other problems with member's accounts.