Experience

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  Notre dame english club

  Jan 2017 - Feb 2018

  Assistant secretary general

  Notre Dame English Club (NDEC), the 19th & largest club in the Notre Dame College family, started its journey on October 19, 2005. I've worked as an Assistant General Secretary in the Public Relations Department (11th Executive Committee).Key Responsibilities:+ Addressed and met stakeholder needs to ensure alignment with club goals and initiatives.+ Managed sponsor relationships and conducted successful negotiations to secure support for club activities.+ Oversaw all communication with sponsors, maintaining clear and consistent updates and feedback.+ Developed and implemented sponsorship strategies to maximize funding and resource acquisition.+ Built and maintained positive relationships with key stakeholders to foster collaboration and support.+ Organized events and workshops to engage members and enhance the club's presence and impact.+ Organized and executed the "4th National English Carnival" a national English language event.+ Successfully attracted 3000+ participants from 50+ institutions across the country, enhancing the event's reputation and reach.Key Achievements:Lifetime Membership AwardYouth Leadership Award Show less

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  Intelligent tourist aid (ita)

  Jul 2018 - Dec 2020

  Key Responsibilities:+ Managed all the arrangements of tours including for transportion, accommodation, spot management & other activities + Provided general consultation and specific advices about different travel destinations. + Prepared customers’ holidays calendar and appropriate feedback forms.+ Dealt with payments and other travel documents.+ Established and maintained positive customer relationships to foster collaboration and increase tour participation+ Executed general administration tasks with precision and efficiency, ensuring seamless tour operations and customer satisfaction.+ Oversaw the creation of promotional materials and social media campaigns, boosting company visibility and engagement.Key Achievements:• Successfully managed 10 tours, exceeding client expectations by an average of 95% satisfaction rating based on feedback surveys.• Developed and presented 50 of tour proposals, tailored to meet client preferences and budgetary constraints, resulting in a 20% increase in tour bookings.• Lifetime Achievement Award for Remarkable Performance Show less Key Responsibilities:+ Promoted ITA services and events on university campus to increase brand awareness and engagement.+ Organized and conducted effective wing meetings, ensuring clear communication and task delegation.+ Maintained accurate records and administration to support efficient operations.+ Assisted in the creation and execution of marketing campaigns to attract new customers and retain existing ones.+ Facilitated communication among wing members to ensure alignment and collaboration on projects.+ Collected and organized tour information to aid in the planning and execution of tours.+ Reached out to potential new customers to expand ITA's client base.+ Developed and implemented new programs and initiatives to engage the university community.+ Ensured members completed assigned tasks efficiently and on time.+ Performed basic office tasks to support the overall functioning of the ITA team.+ Created a positive and professional impression of ITA on campus. Show less Intelligent Tourist Aid (ITA) is one of the leading tour operators in Bangladesh. It is the largest university based tour operator throughout the country and ita.com.bd is the largest and easiest complete online hotel booking website. It runs with the slogan of "Easy Booking". You can book your desired rooms yourself by analyzing price & facilities with available date from various hotels of an area.+ Promoted ITA content to increase visibility and engagement within the university community.+ Shared information on tourism opportunities to encourage student participation in tours.+ Gathered detailed information on various tours to support planning and promotional activities.+ Encouraged students and faculty members to participate in tours, enhancing their travel experiences.+ Wrote engaging tourism content to attract and inform potential customers.+ Conducted research on tourist spots to provide accurate and appealing information for ITA tours. Show less

  • Principal Officer

    Jun 2019 - Dec 2020

  • Secretary General of DU Campus

    Mar 2019 - Nov 2020

  • Junior Executive

    Jul 2018 - Mar 2019
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  Voice of business (vob)

  Mar 2019 - Feb 2023

  The Voice of Business is the largest student-run business publication in Bangladesh which publishes a yearly business magazine. Apart from publishing a yearly magazine, it organizes a national competition focused on branding named BRANDrill, arranges different seminars, writing contests, and different workshops for the betterment of the students of Faculty of Business Studies, University of Dhaka.Key Role Activities:• Prepared execution plan for the club’s event & solving internal work-related problems.• Maintained proper coordination among members to attain organizational goals.• Increased club membership by 30% through targeted recruitment strategies and effective leadership.• Organized and executed the fourth edition of "BRANDrill", a national branding competition.• Managed a team of volunteers to assist in various event functions, ensuring efficient workflow. Show less Voice of Business (VoB), the first-ever and only Business Magazine at Faculty of Business Studies, University of Dhaka throbbed into life in the year of 2017 with the mission of "Empowering The Leader Within". If I talk about my experience through this organization, I have worked in several sections of different wings currently working in the Human Resource and Finance department. I also worked in different competitions and workshops especially on Guest and Food management in Internship Fair, VoB Week 2019 and Biznnovation respectively. Show less

  • Deputy Head of HR & Finance

    Mar 2021 - Feb 2023

  • Human Resources Associate

    Mar 2020 - Feb 2021

  • Executive

    Mar 2019 - Mar 2020
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  Youth opportunities

  Jan 2020 - Feb 2021

  Campus ambassador

  Youth Opportunities is the largest opportunity discovery platform for youth across the globe. It's an honor to represent Youth Opportunities on the University of Dhaka campus.Key Role Activities:• Promoted and shared opportunities among students acknowledging their needs.• Organized and executed "YouthCast", a major event focused on youth engagement and development.• Established and managed partnerships with various university clubs to foster collaboration and increase event participation. Show less

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  Kalke

  Aug 2020 - Feb 2021

  Campus ambassador

  Kalke is a HR Tech startup working to solve problems in the HR industry of Bangladesh and potentially Asian markets. It's an automated HR & SaaS platform for all administrative tasks.Key Role Activities:• Managed online promotional activities of "Team Kalke" through social media platforms.• Developed promotional strategies, including social media campaigns, to maximize outreach and engagement

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  E square

  Aug 2020 - Feb 2021

  Customer support executive

  Eclectic Education (E Square) is one of the best institutions that help students to prepare for Bangladesh Bank and other Bank Recruitment Tests, IELTS, BCS, Focus Writing and MBA Admission Tests.Key Responsibilities:• Resolved an average of 50 client queries per day, maintaining a customer satisfaction rating of 90%.• Increased first-call resolution rate by 50% through effective problem-solving and knowledge of company offerings.• Managed social media platforms, increasing follower engagement by 60% through targeted content creation and community management. Show less

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  Bangladesh youth leadership center (bylc)

  Jun 2022 - Jul 2022

  Bylc graduate

  CareerX is a month-long career readiness program, revamped with new features. This program is a combination of online courses and instructor-led sessions (blended). This program is designed to help graduates get the best start possible with their professional lives. It will create a journey throughout the weeks to help map the participants' career, and self-development with essential skills pertinent to the modern workplace while preparing for a successful start.CareerX provides video-based online modules with practical virtual and physical sessions with:- seasoned industry experts- small group facilitation- peer-to-peer learning- preparation for placement - an attachment with a start-up after successful program completionThese are ensured to offer a truly meaningful learning experience to the participants which will help them build the initial career map. Show less

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  Prottoy

  Jan 2023 - Apr 2023

  Project officer

  Prottoy, an EdTech startup based in Bangladesh working to effectively introduce educational technology in the already existing educational infrastructure.Our Vision:The vision of Prottoy has been to shift the country away from its capital-centric education scene and to bring quality education at the fingertips of every student across the country. Key role activities are:• Coordinated and managed the day-to-day running of the two projects (Prottoy App & Prottoy Hub).• Supported to identification risks and issues that threaten the successful delivery.• Assisted in writing monthly, quarterly, or annual progress reports and budgets.• Collaborated with all departments to ensure compliance with procurement, contracting, and other policies, resulting in 20% reduction in process errors.• Contributed to a 10% increase in project efficiency by implementing streamlined e-filing systems.• Provided continuous progress updates to stakeholders, ensuring clear communication and project transparency throughout the lifecycle. Show less