
Walter Murillejo
Food Server/Shift Leader

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About me
Restaurant Management | Operations
Education
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Baruch College, City University of New York (CUNY)
2012 - 2015Bachelor of Arts (B.A.) Business Communication Business/Corporate Communications
LaGuardia Community College
2009 - 2012Associate of Science - AS Business Administration and Management, General
Experience

Junior's Cheesecake
Jun 2012 - Mar 2020Food Server/Shift LeaderServed guests in a polite and timely manner. Promoted to shift leader within a year and a half.Key contributions include:•Established rapport and solid interpersonal communication with guests of various cultural backgrounds, staff members, and team organizers.•Trained new employees and assisted them in assimilating into a work force of over 200 staffers.

Brooklyn Chamber of Commerce
Jan 2015 - Apr 2017Overseeing all Explore Brooklyn communications, including website and blog management, social media development and e-blasts. Responsible for managing relations with major tourism partnerships, such as Empire State Development, Taste NY, and Airbnb. I was also responsible in researching influencers in the fields of tourism, Brooklyn development, food, entertainment, and more. I also worked on AirbnBrooklyn, a ExploreBK Neighborhood Tourism Project with Airbnb. It consisted of helping small local businesses build their capacity to attract visitors into their stores. With a primary goal of connecting hosts, and their visitors, to local businesses through outreach in eight (8) neighborhood events. Show less Responsible for website development such as managing and creating calendar event submissions, business directory listings and neighborhood pages. Created weekly e-newsletter of the best upcoming Brooklyn events including member spotlights. Key contributions include:•Assisted in the organization and production of trade shows such as Brooklyn Eats and CHEERS NY showcasing over 2,000 vendors and welcoming over 5,000 guests combined. •Curated and edited tourism content for Brooklyn Progress, a bi-monthly newspaper with a circulation of 10,000 individuals and businesses throughout New York City. Show less
Explore Brooklyn Project Manager
Jul 2016 - Apr 2017Explore Brooklyn Project Coordinator
Jun 2015 - Jul 2016Explore Brooklyn Intern
Jan 2015 - Jun 2015

Strategis
Feb 2021 - May 2021Account Coordinator•Worked closely with clients to determine needs and match clients with the right products/services •Supported creative team in daily deliverables, activities and deadlines for creative campaigns and individual client projects •Coordinated services and advertising requirements of each client •Coordinated and assisted in the development and writing of project proposals with oversight from the Account Management team • Responsible for the development of social media strategy and content mapping • Responsible for writing, editing, publishing and promoting content Show less

Junior's Cheesecake
May 2021 - nowRestaurant Manager• Leading front-of-house teams• Handling team conflicts • Streamlining operations • Ensuring and measuring guest satisfaction
Licenses & Certifications
- View certificate

Social Marketing Certification
Hootsuite AcademyOct 2020 
Food Protection Manager Certification
NYC Department of Health and Mental HygieneJan 2022- View certificate

Social Media Certification
HubSpot AcademySept 2020 - View certificate

Content Marketing Certification
HubSpot AcademyNov 2020 - View certificate

Hootsuite Platform Certification
Hootsuite AcademyJan 2021 - View certificate

Inbound Certification
HubSpot AcademyMay 2020 - View certificate
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Google Ads Display Certification
Google Digital Academy (Skillshop)Dec 2020 - View certificate

Inbound Marketing Certification
HubSpot AcademyJun 2020
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