
Pooja Chavan
Associate for British Airways (Client)

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Skills
Content strategyContent managementContent designingInstructional design approachLearning methodologyTalent management and succession planningAbout me
With 13+ years of expertise, I specialize in Learning & Development, Talent Management, Performance Management, and Inclusion & Diversity across diverse industries, including pharmaceuticals, manufacturing, retail, and gems & jewellery. Recognized for my dedication, adaptability, and collaborative approach, I am passionate about designing and implementing impactful learning experiences that drive organizational success. Certified in Virtual Facilitation, Instructional Design, and Appreciative Inquiry, I leverage innovative methodologies to foster continuous learning, employee growth, and a culture of inclusion. Always eager to explore new learning technologies and strategies to empower individuals and elevate workforce capabilities! 🚀
Education

Welingkar Institute of Management
2015 - 2018Master in Human Resource Management (MHRDM)Human Resources Development

Welingkar Institute of Management
2010 - 2011Diploma in Human Resource ManagementHuman Resource Management (DHRM)

HOLY CROSS CONVENT SCHOOL KALYAN
-SSCActivities and Societies: District Level Kho-Kho Champion

BIRLA COLLEGE OF ARTS, SCIENCE AND COMMERCE
2005 - 2007HSC COMMERCE
University of Mumbai
2007 - 2010Bachelor of Commerce Certificate AccountingGraduation in Commerce
Experience

WNS GLOBAL SERVICES PVT LTD
Jun 2011 - Jun 2012Associate for British Airways (Client)
Fermenta Biotech Limited
Jun 2012 - Jun 2013Management Trainee - HR
Fermenta Biotech Ltd
Jun 2012 - Jun 2013Management Trainee - HRRecruitment, Salary processing, Leave Management, HR compliance, PMS etc

Nilkamal Limited
Oct 2013 - Jan 2017Executive-HRBPRecruitment, Training, HR Generalist Activities, Employee Engagement,Handling Employee grievance, PMS, Balanced Scorecard Implication, Competency Mapping, Policy Framing, Prepared HR & Company Product Manual
.webp)
GIA (Gemological Institute of America)
Oct 2017 - nowLearning & Development: Design, Execution, and Operations–- Design and Conducting TNI, by understand requirements from various department- Project Owner - Learning Calendar (Launch, Execution, Tracking)- Developing Content and delivering soft skills/behavioural & developmental sessions- Design, Manage and Track the learning effectiveness and Learning Data for the organization and Key interventions: - Project Management of key learning interventions and projects. Including and not limited to logistics, vendor management, stakeholder coordination, MIS, reports, updates, budget tracking, etc.- Project Communication Plan – design of flyers, invites, videos, etc.; sending of communication, seeking alignment with stakeholders.- Support the LnOD with projects linked to Talent Management, Leadership Development and Succession PlanningHR Training-- Expat Orientation- Goal Setting training- Performance Feedback- PoSH and other compliance training- Interview Guidance Program- New recruit InductionSpecial Projects:- Design and implement certain programs (E.g. Knowledge Sharing Sessions, Employee Recognition Program, Long Service Award, etc.)- Miscellaneous projects and tasks as determined by business needs Show less
Assistant Manager - HR
Jan 2022 - nowSenior Executive Human Resources
Oct 2017 - Dec 2021

DMart - Avenue Supermarts Ltd
Jul 2025 - nowManager Learning and Development
Licenses & Certifications

Appreciative Inquiry
Alchemy of Organization DevelopmentFeb 2023
Instructional Design
SHRMMar 2022- View certificate

Redefining Workplace Learning Analytics
LinkedInMay 2020 
Virtual Facilitation skills
60Bits ConsultingAug 2020
Train the Trainer
The Yellow SpotJun 2016
Languages
- enEnglish
- hiHindi
- maMarathi
- moModi script
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