
Shonda Stevens
Cashier/Customer Service

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About me
Better Homes and Gardens Real Estate GARY GREENE
Education

Champions School of Real Estate
2012 - 2013Real Estate
Houston Community College
-Associates of Science Business Administration-HR Specialist, 1998

University of Houston
-Bachelor of Applied Science (B.A.Sc.)
Experience

McDonald's
Jan 1989 - Jan 1994Cashier/Customer ServiceLead Manager

DIAMOND SHAMROCK
Jan 1996 - Jan 1999Sales AssociateAssistant Manager

Herman Hospital
Jan 1997 - Jan 1998Service AssociatePatient Care Associate

Charlotte Smith Reporting
Jul 1999 - Sept 2006Administrative AssistantExecutive level administrative support to the Vice President of Court reporting, medical records firm directed reports with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.Directed business relations and distribution of company literature to stimulate client interest and sales leads. Processed general accounting duties check journals and A/P and A/R.Provided secretarial support; typed documents, coordinated luncheons, created and maintained medical records in excel data base, scheduled appointments for depositions, organized employee activities, maintained office inventory, telephone reception, dispatching, paging, customer service, ordered departmental office supplies. Coded and matched invoices with purchase orders, assisted in interviewing and training new hires.Handled mail correspondence, copying, scanning, faxing, filing and processing invoices.Planned and coordinated corporate luncheons and developed presentations for related on-and off -site meetings.Assisted with month, quarter and year end closing and vendor maintenance and general ledger. Show less

Tread-On Transpotation
Sept 2006 - Mar 2009Executive Administrative AssistantPerformed evaluations and benefits planning ascertain nature of business and refer appropriately, negotiated prices for truck load and services. Coordinated and maintained weekly attendance and annual vacation records of 15 departmental employees.Prepared luncheons and purchased gifts to build cliental to ensure business growth.Assisted with booking loads for logistics services, maintained payroll, bookkeeping , A/P and A/RPrepared monthly budget to actual reports and distributed to managers.Managed and controlled monies for vendors, petty cash and expense report using QuickBooks. Organized and assist with department meetings, conferences and events.Compiled and sorted documents such as invoices and checks.Printed expense to be debited and credited to each department for cost accounting records. Show less

The Michelson Organization
Dec 2010 - Jan 2013Leasing ManagerLeasing Agent/Leasing Manager, 2010-2013: Michelson Realty, Katy, TX • Maintain and develop duties include new team member orientation, annual performance reviews, approval of timesheets and time off request. Ensure that lease files are complete and that documentation of the leases is executed properly resident relations. Oversee physical condition of Leasing Office and model apartments. • Screened candidates, scheduled interviews and provided feedback to the hiring managers and applicants; conducted orientation sessions for new employees to explain personnel policies, compensation, and benefit programs.• Calculate all Accounts Payable & Accounts Receivable rent posting, general ledger chart of accounts, which includes collecting rent, lockouts/filing eviction. Handle resident relations/complaints; follow-up to assure residents has their issue(s) resolved. Show less

Better Homes and Gardens Real Estate Metro Brokers
Jan 2014 - nowCareer Development Coach-RealtorI am responsible for protecting and promoting your interests. I can represent buyers or sellers. I assist the home buyer in forming and writing the offer, and if the offer is accepted, I help with the final agreement to ensure it's legally binding and correct. As your REALTOR® will need to stay on top of the entire process to make sure any issues that surface during the home inspection or other processes are quickly remedied. I may also need to renegotiate the contract. For example, any repairs that the house inspection determines are needed may be factored into a new contract or agreement. Etc...Develop a Marketing Plan for my ClientsPart of my job is to come up with a sound marketing plan designed to address the needs and attract buyers. I will assessed the client's home and come up with a list of possible cosmetic work or curb appeal to enhance property appeal to potential buyers. Any issues repair issues must be determined by professionals such as electricians, plumbers, HVAC or carpenters. The seller may choose to postpone repairs prior to placing the house on the market. These issues may later become negotiation points with potential buyers. A host of other real estate responsibilities!As your Realtor, I am here for ALL YOUR real estate needs. Show less

Coldwell Banker Real Estate
Aug 2014 - Aug 2015Seller & Buyer's AgentProviding EPIC Customer Service and knowledgeable experience in the real estate world.

Zumper
Aug 2017 - nowSales And Marketing Specialist
Licenses & Certifications

Certified Negotiation Expert
Real Estate Negotiation InstituteMar 2014
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