Experience

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  Dischem ltd

  Jun 2013 - Jan 2015

  Otc consultant

  •Customer Service Excellence: Proven ability to provide outstanding customer service, including handling inquiries, providing product recommendations, and resolving issues efficiently.•Pharmacy Operations Understanding: Familiarity with pharmacy operations, including inventory management, product placement, and sales tracking.•Health and Safety Compliance: Adherence to health and safety regulations, ensuring a safe shopping environment for customers.•Communication Skills: Strong verbal and written communication skills, capable of explaining complex information in an easy-to-understand manner.•Sales and Merchandising: Skills in promoting OTC products, including upselling, cross-selling, and effective merchandising techniques.•Team Collaboration: Ability to work effectively in a team, contributing to a collaborative environment that enhances productivity and customer satisfaction.•Patient Confidentiality: Understanding of and commitment to maintaining patient confidentiality in line with legal requirements.•Technological Proficiency: Competence in using pharmacy management software, POS systems, and other relevant technology.•Inventory Management: Experience in managing inventory levels, including stocking, and conducting regular inventory audits.•Continuous Learning: Commitment to continuous professional development, staying updated with the latest OTC products and healthcare trends. Show less

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  Nativa

  Jan 2015 - Jan 2016

  Health promoter

  •Engage with customers to introduce them to the latest vitamin products, explaining features and benefits to align with their health needs.•Achieve and exceed monthly sales targets by employing effective sales strategies and maintaining an in-depth understanding of product lines.•Conduct product demonstrations and organize promotional events to increase product visibility and sales.•Gather customer feedback to inform product improvements and tailor sales approaches.•Collaborate with the marketing team to develop sales materials and campaigns that accurately reflect the brand and its values. Show less

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  Champs karate sa

  Feb 2016 - Dec 2016

  Administrative assistant

  •Efficient Communication Management: Expertly handled incoming calls and emails, ensuring prompt and accurate responses.•Advanced Schedule Coordination: Managed complex calendars, scheduled critical appointments, and organized meetings to optimize team productivity.•Document Handling: Prepared, distributed, and managed a wide range of documents, reports, and presentations to support business operations.•Record Keeping Excellence: Implemented and maintained precise filing systems, improving data management and retrieval processes.•Event and Travel Organization: Coordinated company events and travel arrangements, ensuring seamless logistics and execution.•Office Supply Management: Maintained inventory of office supplies, ensuring all necessary materials were readily available for daily operations.•Paperwork Processing Expertise: Processed contracts, invoices, and purchase orders, supporting the financial operations of the business.•Effective Liaison: Served as a key point of contact between departments, clients, and stakeholders, enhancing communication and project success.•Research and Data Analysis: Conducted detailed research and compiled data, providing valuable insights for decision-making and strategy development.•Comprehensive Administrative Support: Offered broad administrative support, including photocopying, faxing, and scanning, to boost office efficiency. Show less

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  Freelance

  Jan 2018 - Feb 2023

  Toefl & ielts grammar marker

  •Expertly reviewed and refined written materials, ensuring impeccable spelling, grammar, and punctuation to uphold high-quality standards.•Applied rigorous adherence to grammatical rules and stylistic guidelines, enhancing the structure and coherence of written content.•Enhanced clarity and readability through targeted revisions, elevating the overall impact of written work.•Provided tailored constructive feedback, empowering writers to hone their craft and elevate their writing proficiency.•Proposed strategic recommendations to align with writers’ aims, supporting their journey towards achieving writing excellence.•Monitored and documented writers’ developmental progress, contributing to a culture of continuous improvement and learning. Show less

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  Wasteplan & smartmatta

  Jul 2018 - Oct 2018

  Finance assistant

  •Accurately input financial data into appropriate software systems, ensuring meticulous maintenance of financial records.•Manage accounts payable by processing invoices, executing payment transactions, and diligently pursuing resolution of pending payments.•Perform reconciliation of banking and credit card statements, ensuring transactions are accurately recorded and promptly addressing any discrepancies.•Support in the development of budgetary plans, financial reports, and projections to aid in strategic financial planning.•Engage in financial analysis, utilizing data to highlight trends, discrepancies, and provide actionable insights for informed decision-making.•Contribute to audit processes and maintain compliance with prevailing financial laws and regulations, safeguarding the organization's financial integrity.•Participate in payroll administration, accurately calculating remuneration and applying relevant taxes and deductions to ensure compliance.•Offer administrative support to the finance department, including handling communications, email correspondence, and file management for operational efficiency. Show less

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  Coopersmith & coopersmith

  Mar 2022 - Feb 2024

  Virtual office administrator

  •Managed high-volume email correspondence, and streamlined communications for efficiency.•Coordinated schedules, appointments, and travel logistics, ensuring optimal time management.•Executed data entry and document management with high accuracy, maintaining organizational integrity.•Implemented rental increase notifications, adhering to housing regulations and improving communication.•Provided secure financial transaction instructions, ensuring efficiency and security.•Delivered superior customer service, resolving inquiries promptly, and maintaining client satisfaction and loyalty.•Prepared and issued accurate invoices, streamlined payment processing, and enhanced financial record-keeping.•Pursued outstanding payments, optimizing accounts receivable processes and cash flow.•Contributed to content creation including blogs and articles, improving brand engagement and visibility.•Performed editing and proofreading tasks, ensuring content quality and consistency across publications.•Led CRM implementation and project coordination, adhering to timelines and quality standards.•Facilitated cross-functional team collaboration, enhancing project communication and execution.•Managed digital content expansion through podcast postings and effective email campaigns.•Updated website content regularly, ensuring relevance and visitor engagement. Show less

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  Makereign | an interface company

  Aug 2023 - now

  Project manager

  • Adapted to a fast-paced work environment, maintaining high motivation and commitment to the company's values and delivery standards.• Scoped project requirements and developed comprehensive project plans, facilitating effective milestone achievement and resource allocation.• Interpreted design briefs to accurately translate client needs into actionable project tasks, enhancing project clarity and direction.• Managed end-to-end project delivery within the client's timeline and budget, ensuring alignment with PMO processes and quality standards.• Collaborated closely with clients and internal teams to ensure seamless communication, project alignment, and stakeholder satisfaction.• Identified and pursued upsell opportunities, contributing to business growth and enhanced client service.• Implemented continuous improvement strategies to optimize project outcomes and team performance. Show less