Virat Gajwani

Experience

• 

  Falcon Force Pvt. Ltd

  Sept 2019 - Jan 2020

  Process Associate (Contractual)

  An organisation where I started my professional career, it gave me opportunities to improve my skills. ° Solved 15+ client's queries daily and helped the store representative to activate or cancel the service on behalf of their customer.° Mentored new interns on how to navigate the database and to efficiently retrieve relevant customer information and input new data accurately.° Earned positive reviews from Quality and Analytics Department.

• 

  Ai Variant

  Jul 2021 - Mar 2022

  Data Analyst

  This internship involves end to end analysis of the Key Performance Indicators (KPIs) of datasets from various domains in Microsoft Excel, Tableau, Power BI, SQL and Python.° Understanding and Implementing best practices of Data Visualisation.° Gained technical knowledge of ETL, Reporting, Analytics and Dashboards.° Engaged in creating solution driven views and dashboards on Tableau and Power BI.° Imported data from various extensions in SQL and executed queries to join datasets for detailed analysis of KPIs.° Implemented Data Visualisation by using different libraries in Python.° Derived useful insights from charts and dashboards in Microsoft Excel, Tableau and Power BI. Show less

• 

  Penguin International

  Apr 2022 - now

  • Data Analyst II

    Nov 2023 - now

  • Data Analyst I

    Apr 2022 - now