Experience

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  Abn amro bank n.v.

  Aug 1997 - Nov 2003

  Account manager

  Report to the General Manager• Prospection and account management of medium business companies• Bank products sales / investment consulting• Analysis and approval of credit.• Coordination of sales teams and campaigns• The first year was dedicated to the Account Manager Trainee Program

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  The adecco group

  Dec 2003 - Mar 2007

  Branch manager

  Report to the Regional Manager.• General management of the branch, covering the financial and administrative activities and coordination of the team responsible for the operation of services provided to customers.• Prospection and account management of corporate companies, with focus on the following services: Permanent Placement, Temporary Work, Outsourcing Projects, Outplacement, Training, Assesment Centre and other consulting services.• Development of Budgets and Forecasts.• Training new managers and trainees• Organization of events for demonstration of new consulting services / solutions of the company. Show less

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  On time recursos humanos

  May 2007 - Apr 2009

  Commercial manager

  Report to the Commercial Director, leading a team of 15 employees.• Design, deployment and administration of the Commercial Department, focusing on the following services: Permanent Placement, Temporary Work, Outsourcing, Trainees and Interns Programs and Assessment Center.• Hiring, training and management of the sales teams for São Paulo and Rio de Janeiro• Development of business plan with projected sales goals and results tracking• Development of commissioning policy for sales teams• Prospection and account management of corporate clients• Development of the Marketing strategy, including participation in HR fairs as exhibitor to fix the brand and identify new business. Show less

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  Manpowergroup

  Apr 2009 - Feb 2012

  Key account manager

  Report to the CEO and to the Director of Global Accounts based in Mylwaukee / USA.• Creation and management of the KAM team, with a focus on prospecting and managing corporate clients.• Design and implementation of Recruitment and Selection, Temporary Work, Outsourcing and Trade Marketing projects.• Implementation of the program: Strategic Client Management in Brazil, developing analyzes and action plans for global clients, together with members present in other countries.• Response to national and international RFIs and RFPs.• Leadership of teams of Branch Managers across the country, to achieve the results established for the global accounts.• CRM implementation: Salesforce.com in the Brazil operation.• Design and deployment of Recruitment Process Outsourcing (RPO) and Master Services Provider (MSP) projects. Show less

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  Randstad

  Feb 2012 - Jan 2014

  International accounts manager

  Reporting to the Head of the Global Client Solutions Operation based in the Netherlands.• Relationship with the company's global accounts, understanding the needs and developing projects involving the divisions responsible for providing services throughout Brazil.• Focus on the following solutions: Recruitment and Selection of staff for all levels (Staffing & Professionals), Temporary Work, Outsourcing, RPO, MSP, Call Centers and Trade Marketing.• Being the main contact of the Holding in the country, responsible for all reports regarding results, business developments and institutional initiatives. Working together with colleagues from all countries, identifying opportunities and developing best practices for strategic customers.Main results:• Implementation of the global customer methodology in Brazil.• As this was a new initiative, opened over 30 new global customers for the Brazilian operation.• Starting from scratch, I achieved a turnover of 20 Million in the first year of operation.• Introduction of solutions such as MSP and RPO in the local operation Show less

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  Kellyocg

  Jan 2014 - Oct 2015

  Outsourcing and consulting group director

  Reporting to the VP Americas of the Outsourcing and Consulting Business Unit, leading a team of 15 employees, including 03 Managers.• Deployment of the Outsourcing and Consulting division.• Design, implementation and supervision of MSP, RPO and BPO projects for Brazil and Latin American countries.• Interface with global project implementation, operational and sales departments.• P&L management.• Service to global clients and large national corporations, developing proposals and responding to RFPs, working together with all other areas of the company• Member of the Brazil operation board, participation in the annual strategic planning, monthly results meetings, talent management, leadership workshops and executive committeeMain results:• Operation growth of more than 200%.• Achievement of the “break-even” in the first year of operation.• Sale and implementation of projects in Brazil, Argentina, Chile and Colombia.• Implementation of BPO standards dictated by IAOP - International Association of Outsourcing Professionals Show less

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  Gi group

  Mar 2016 - Oct 2019

  Managing director at gi bpo advanced outsourcing

  Reporting to the CEO and to the Global Head of the BPO practice, managing a team of 25 employees, including 08 Managers and more than 1,500 Third Parties allocated in projects• General management of the BPO / outsourcing division, composed of the following teams: Technical / Commercial, Solution Design & Pricing, Delivery and Operation.• Responsible for the preparation and execution of the Annual Budget and all necessary short and long term reviews, reflected in monthly forecasts.• Monthly analysis of results by client and project | P&L management.• Support to the commercial team of the other Business Units in the identification, elaboration and implementation of complex projects throughout Brazil.• Support to the international team in responding to global BIDs.Main results:• Growth of the operation for four years in a row, reaching annual revenue of R$170 million.• Implementation of the outsourcing service model in all branches of the company in Brazil.• Growth of the customer base by more than 500%.• Diversification of customer industries beyond the automotive segment.• Implementation of ISO 9001 Certification. Show less

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  Citrine consulting

  Jan 2020 - Aug 2021

  Managing partner

  Citrine Consulting brings a new concept of management consulting with a focus on innovation, helping its Customers to gain competitiveness, improve efficiency and business results.We believe that is facing business challenges in all their dimensions: processes, people and information technology, in a coordinated effort, is how we can contribute in a different way.Visit our website: www.citrine.com.br

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  Easy way to health (ew2health b.v.)

  Jan 2021 - Dec 2023

  Country managing director

  EW2Health is a Dutch HealthTech with operations in Europe, USA and Latin America. Our solutions empower health promotion programs to help people make sustainable behavior change. We develop unique numberless IoT monitoring solutions based on A.I.-powered algorithms that translates scientific medical data in a friendly way that increases adherence to health promotion programs.Management of brazilian operations, head up sales and after sales, and define, deploy and manage custom solutions for health insurance and large companies; Report to global CEO based in the Netherlands. Show less

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  Matter&co.

  Sept 2023 - now

  Parceiro estratégico

  Strategic partner for Matter&Co, the first business intelligence ecosystem in Latin America. Matter is a group with diverse companies strategically chosen according to their expertise. With analytical vision, creative solutions and collaborative intelligence, we have already worked on more than 1,500 projects nationally and internationally.My partnership aims to identify potential customers and present the ecosystem's integrated solutions. I also work in project management at Umanse, the people development company, and contribute to the BPO division. Show less

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  Vr8

  Dec 2023 - now

  Business manager

  VR8 structures and accelerates projects and startups with high scalability potential, providing real solutions to the market.I am the Business Manager at Fórmula Bússola 8, a company accelerated by VR8.Fórmula Bússola 8 is an integrated solution comprising mentoring and customized implementation, training for Marketing and Sales teams, and a proprietary technological platform. We innovate the commercial prospecting process to ensure companies connect with the right people to expand the business and enhance results.My focus is on structuring the commercial operations of Fórmula Bússola 8, boosting sales results and on developing representative teams in Brazil and worldwide, aiming for business expansion. Show less