Experience

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  Mtn : mobile telecommunications network/ cnssl : communication network support service limited

  Mar 2010 - Dec 2011

  Online support specialist

  • Provided efficient and courteous service to customers at all times.• Experienced with social media and communications platforms.• Worked with coworkers to complete tasks.• Provided product information and resolved concerns to assist customers.• Responded quickly to meet customer needs and resolve problems.• Adhered to quality and service standards to support operational goals.

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  Hms engineering

  Dec 2011 - Dec 2013

  Technical equipment inspector

  • Developed departmental objectives, budgets, policies, procedures and strategies.• Troubleshot minor problems and reported larger technical issues.• Performed general maintenance and repair.• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible

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  Johnson's enterprise and packaging

  Feb 2014 - Nov 2017

  Project manager

  • Performed quality assurance on deliverables to adhere to client objectives and inputs.• Managed inter-project dependencies and risks to create successful outcomes.• Pivoted quickly between tasks, adapting to shifting expectations and client goals.• Identified gaps across projects and strategies and recommended resolution methods.

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  Holu-bod electrical engineering services limited

  Jan 2018 - Jun 2021

  Installation supervisor

  • Monitored project milestones and deliverables.• Assigned duties and responsibilities to project personnel.• Communicated with key stakeholders to determine project requirements and objectives.• Monitored performance of project team members to provide performance feedback.• Planned, scheduled and coordinate project activities to meet deadlines.