Kim Brown

Experience

• 

  United States Air Force

  Apr 2000 - Feb 2011

  Deploy, sustain, troubleshoot and repair standard voice, data, video network client devices. Ensure that hardware and software are installed and functioning correctly, including the troubleshooting and repairing of problems that arise. Organize and schedule meetings and appointments, maintain contact lists, produce and distribute correspondence memos, letters, faxes and forms.. Manages electronic and manual publications and forms development, design, control, storage and dissemination. Establishes and maintains office records. Creates manual and automated file plans. Monitors and manages information system security procedures. Installs and configures software operating systems and applications.

  • Client Systems Technican

    Apr 2004 - Feb 2011

  • Information Manager/Knowledge Operations Management

    Apr 2000 - Apr 2004
• 

  United States Air Force

  Nov 2011 - now

  Manages daily operations for the equipment procurement, inventory management and maintenance functions. Tracks the records, licenses, inspections, warrantees and service agreements for the organization's equipment and tools. Minimizes organizational cost through product standardization and tracking. Responsible for first contact for Communication Outages and Repair( Helpdesk). Help personnel with trouble calls concerning computers, phones and all other electronic communication problems. Manage the network with preventative maintenance and solving network interruptions.

  • Manager, Base Equipment Control Office

    Oct 2016 - now

  • Communication Focal Point Technician

    Mar 2015 - Oct 2016

  • Quality Assurance Manager

    Nov 2011 - Feb 2015