Heather Meza

Experience

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  Verizon

  Aug 2015 - Jan 2016

  Solutions Specialist
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  JPMorgan Chase & Co.

  Apr 2016 - Sept 2017

  Bank Teller/Vault Manager
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  Self employed

  Sept 2016 - now

  Producer

  I have produced over 30 live shows in Los Angeles, Chicago, and Phoenix. I have collaborated with multiple artists and advertised to a wide range of audiences. I have organized, managed, directed, and written for live and filmed projects.

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  Metropolitan Capital

  Sept 2017 - Jan 2019

  Treasury Manager

  Handled money safely and responsibly while giving great customer service to clients. Helped clients with withdrawals, deposits, payments, transfers, domestic and international wires. Internally worked on reports such as deposit maintenance, large balance reports, CTRs, SARs, and online banking.

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  CUMULUS MEDIA

  Apr 2019 - Aug 2019

  Social Media Manager/Content Creator

  Ranked the#2 morning show in Chicago, I presented new ideas to Marketing, Promotions and Advertising along with content creation. I targeted and brought a younger audience to the show and increased engagement, followers, and number of attendance for live events. Content included: graphics, pictures, video creation, and articles for the website.

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  Starbucks

  Oct 2019 - now

  Starbucks Barista

  Provide excellent customer service supporting the mission of the Starbucks Company. Ability to multi-task, memorize information, organize and ensure cleanliness and efficiency of store operations. Trains and instructs new hires on store operations. Works well under pressure and thrives in the team environment. I also am a certified Barista Trainer and host our store's Puppy Corner with our community.

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  Arizona Anti-Trafficking Network | AATN

  Mar 2021 - now

  Social Media Manager

  AATN is a national anti-trafficking organization and hosted the Shared Hope JUST Conference in 2024. I develop and operate social media campaigns including research, planning, content creation, and reporting in support of their mission. Towards non-profit organizations, survivors, and the general public, the AATN social media presence strengthens awareness of their programs that help survivors and their families and support fundraising efforts. For government employees, first responders, healthcare organizations, hospitality businesses, casinos, and schools, I promoted trainings that AATN offers at the organization level to combat human trafficking. Additionally, I targeted state and federal lawmakers to reform laws surrounding trafficking and helping survivors. Across all these audiences, my social media strategy and content execution drove 134% growth in engagement and following. Show less

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  Nobility RCM

  Sept 2022 - Feb 2023

  Social Media Marketing Manager

  Nobility RCM helps healthcare providers manage their finance needs with health insurance companies. I developed marketing campaigns, content, and analytics reporting to target healthcare professionals. Through social listening and market research, I implemented a plan for the company's Facebook and LinkedIn profile engagement and reach towards two primary segments, medical doctors and dentists. As a result of our social campaigns, engagement and reach on both platforms increased over 60%.

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  Mesa Community College

  Mar 2023 - now

  Adjunct Professor of Social Media

  Instruct students on CIS 103 Intro to Social Media which identifies and explains social media and Web 2.0 technologies for personal, academic, professional, and business applications. Create and maintain accounts on various sites to socialize, write, and share multimedia, while understanding the related ethics, privacy and security issues. I educated students how to create social media strategies from the ground up. I also taught them how to to create different content such as podcasts, blogs, videos, and E-Portfolios. Show less