Gaurav Makhija

Experience

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  SUPERGAS

  Jul 2005 - Aug 2007

  Key Account Manager- Sales

  A Fortune 500 Multinational Company - One of the World largest LPG marketing company; I was based at Ahmedabad handling North Gujarat Region being responsible for a cumulative business of 4.5 Cr.The job profile involved the part of Intimate Customer Relationship Management whereby providing a complete energy solution to customer to help convert them from LIQUID FUELS (Like HSD, LDO) to LPG as well as developing new process applications on LPG .

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  The Sanmar Group

  Aug 2007 - Sept 2008

  Senior Engineer- Sales

  Have worked with M/s. Tyco Sanmar Limited, world leaders in Pressure Safety Valves. Based at Jamnagar and was dedicated towards handling entire refinery belt for MRO Business i.e. Reliance Industries, Essar oil / Projects, IOCL SMPL, as well looking after major Chemical Industrial Key Accounts like GHCL, GSFC etc. The Job Profile involved study of the related process application for the customer and there by suggesting / selection of Pressure Safety Valves . For the second term was also based at Mumbai, handling large projects which involved undergoing technical discussions & subsequent commercial negotiations with Project consultants like ABB Lamus , Jacobs , and Technimont ICB, Toyo Engg. being responsible for a business of 6 CR annually . Show less

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  Ingersoll Rand

  Sept 2008 - Sept 2017

  Worked as Sales Leader handling the all India Parts Sales for Direct Channel of Business -Driving P&L responsibility of 960 MINR -Driving the aftermarket sales portfolio with the growth of 11% with a team of 12 individual , mix of engineering and management graduates.-Working as a SFE ( Sales Force Effectiveness ) lead for deployment for India. - Driving Initiative Solution Sales , ROI based selling concept, as well as successfully managing value based selling; business growth contribution by these initiatives marking to 11% of overall business. -Working with Regional Managers and driving connectivity measures to the existing IMB-Working with cross-functional team of solutionizing and audits to lead the path of health audits and building on bid pipeline for the regional teams. Show less Working as Regional Sales Manager & Regional Deployment Leader - Customer Experience ( ITS ) Handling a business portfolio of 595 Million INR. Responsible for the region of Gujarat & Rajasthan for Key Account Management , a business portfolio of 260 Million INR . Responsible for the region of Northern India , a business portfolio of 335 Million INR Handling a team of Six individual with a mix of Engineering and Management Graduates . Worked on various initiatives like improving market penetration & reach, understanding distributor constraints and SWOT analysis to overcome the issuesConducted market surveys in specific industries & geographic locations to know clients' requirement & mind set.Working on providing the critical inputs on product differentiation, competition updates, application study, etc.Handled direct and distribution business channels without conflictsAwards received from Sector President (USA) in Q4 2011 for Service Op-Ex and On Time Delivery improvementKey clients handled from various sectors like Oil & Gas, Steel, Auto, Glass, Textile etc. Industry verticalsAs a Regional Deployment Leader for Customer Experience for Industrial Technologies Sector in India.Led the first ever “Global Customer Day” event for ALL Industrial Technologies employees. The same was succesfully celebrated for last two consecutive years .In this customer awareness event, all employees (hourly and salary) stopped work for at least 1 hour to discuss how they could improve the customer experience.Managed the overall program, including logistics, travel, video production, meeting content, train-the-trainer training, post event follow-up process, etc.The event also won the Sector Global President Award for the year 2011 third quarter. Show less

  • Services Sales Leader

    Jan 2017 - Sept 2017

  • Sales Leader - Direct , Sales Force Effectiveness Deployment Lead

    Feb 2016 - Dec 2016

  • Zonal Sales leader - ( Guj / Raj , South & West )

    Feb 2014 - Feb 2016

  • Regional Sales Manager , Regional Deployment Leader - Customer Experience

    Jan 2013 - Feb 2014

  • Territory Sales Manager ( Guj/Raj , North )

    Feb 2010 - Jan 2013

  • Territory Sales Manager ( Guj/Raj )

    Sept 2008 - Feb 2010
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  Danaher Corporation

  Sept 2017 - now

  Heading the P& L responsibility for LBS India and SAARC countries - Certified Practitioner: Problem Solving ( PSP ) - Certified Practitioner: Training and facilitation Techniques for instructors - Certified Practitioner: Growing Inclusive Teams - Leading India -- P&L for Installed Base Sales , Service Operations & Technical Support - Leading a team of 190+ Associates across India comprising of Installed Base Sales & Service Leaders , Field Service Staff , Techical Specialists , Technical Leader , Inside Sales , Service Desk and State of Art Technical Centre

  • General Manager -India & SAARC ( Leica Biosystems India )

    Feb 2023 - now

  • Director - Installed Base Sales, Service Operations & Technical Support ( Videojet Technologies )

    Apr 2020 - Feb 2023

  • Head - Installed Base Sales , Service Operations & Technical Support ( Videojet Technologies )

    Aug 2019 - Apr 2020

  • Head- Installed Base Sales & Services Operations ( Videojet Technologies )

    Dec 2017 - Jul 2019

  • Head - Installed Base Sales ( Videojet Technologies )

    Sept 2017 - Nov 2017