Experience

• 

  Makro self sevice wholesalers ltd.

  Nov 1999 - Jan 2007

  Financial analyst
• 

  Promoserve business systems

  Jan 2007 - Sept 2007

  Sales executive
• 

  Recruitment software solutions ltd

  Sept 2007 - Mar 2008

  Sales executive
• 

  Laltex group ltd

  Jan 2008 - Jan 2011

  Sales manager

  Key Achievements:● Managed a number of major accounts on a national basis, ensuring the development of exceptional customer partnerships and the identification of key products in line with schemes and requirements ● Completed a wealth of liaison with the Far East office to successfully source and obtain non-standard items and lines● Developed and delivered effective offers and incentives through close liaison with the marketing department, this involved working on bespoke items and standard lines● Attended and contributed to numerous trade shows and client meetings, delivering engaging product presentations ● Led, managed and oversaw the internal sales team, providing mentoring and coaching and dealing with any issues through to resolution ● Successfully managed all additional activities which included overseeing the selection of new product lines, creation of annual catalogue which encompassed prices and discounts and the introduction of new IT processes which significantly enhanced efficiency and enabled the development of user guides Show less

• 

  Thinkprint european solutions

  Oct 2011 - Mar 2013

  Sales manager

  Key Achievements:• Maintained full control of a number of key national accounts, using expertise to enhance company growth and deliver solutions in line with client objectives• Successfully managed, led and coached the internal and field based sales teams, delivering comprehensive training and mentoring• Completed extensive liaison with the Sales Director, developing and implementing the sales strategy • Identified and delivered highly effective improvements in relation to the sales process, enhancing efficiency whilst focusing on driving the team and company forward • Developed an engaged and motivated sales team, this enabled achievement of all budgetary targets • Ensured all customer requirements were met, this included the successful sourcing of non-ranged items • Used wealth of negotiation and influential skills to maintain full contract print and item price control• Worked closely with the Creative Director to develop and introduce marketing materials Show less

• 

  Adproducts.com

  Mar 2013 - Mar 2016

  Operations director

  Key Achievements:• Continually drove efficiency and performance through the development and implementation of highly effective procedures across the warehouse and print environments • Exceled within this key leadership position which has included enhancing production capacity by 20% within only 12 months, improving the pick rate for the warehouse by 30% and successfully reducing the print and warehouse facilities overheads • Developed, implemented and managed sales and production strategies, focusing on growth and performance• Responsibility for the identification and continual improvement of efficiency, this resulted in enhancing sales by 10%• Oversaw a number of contracts, utilising expertise to complete effective renegotiations across a number of areas including couriers, packaging, materials, waste disposal and temporary employees• Supervised and lead employees which involved 4 direct employees and 46 additional employees, enabling the achievement of all objectives, conducting training needs analysis to aid their development Show less

• 

  Boots uk

  May 2016 - Sept 2020

  Key Achievements:• Supports the continuous improvement agenda to drive additional operational efficiency, including the use of marginal gains theory and a lean approach.• Leads, coaches and develops a team of 5 Assistant Managers and a further 112 employees • Works collaboratively with project teams and on-site engineering team to improve production efficiency and increase production capacity, taking ownership for developments and change• Responsible for site business continuity and disaster recovery action plans• Inspires and leads for a positive team attitude to deliver in shift, in day, every day.• Full P&L responsibility • Tactical and strategic decision making to deliver production Show less

  • Continuous Improvement Manager

    Sept 2019 - Sept 2020

  • Operations Manager

    May 2016 - Sept 2019
• 

  Blackburn distributions

  Sept 2020 - Nov 2021

  Operations manager
• 

  Ribble fuel oils

  Nov 2021 - Jul 2023

  Depot manager
• 

  Certas energy

  Jul 2023 - Sept 2024

  Uk operations manager
• 

  Sally salon services

  Dec 2024 - now

  Site manager