Experience

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  Farmers insurance

  Oct 1998 - May 2003

  Senior claims representative - field
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  Nationwide

  May 2003 - Apr 2008

  Special claims representative i - field

  Highlights:-Xactimate Trainer for the Rocky Mountain Region. -Assisted in organizing and setting up the Property Blue Ribbon Contractor program in 2007. -First responder on hurricanes Charlie and Katrina. Served multiple tours over 12 months cumulatively in order to meet company commitments to our customers. -Recognized on multiple occasions as the number 1 performer in the Rocky Mountain Region.

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  Travelers

  Apr 2008 - Jan 2012

  I was asked to relocate to the Phoenix to assist in rebuilding the office after a major change in staffing. I led a group of Outside Claims Representatives in the Western United States handling both commercial and personal lines claims.Highlights:-Acted as the Subject Mater Expert for the Western Region for all mortgagee claims. -Assisted in the rebuilding of the Arizona team from 1 employee to 5 after a major staffing crisis in that office.-Organized and led a catastrophe response to a weather event in New Mexico. Show less

  • Property Field Unit Manager

    Oct 2009 - Jan 2012

  • Technical Specialist

    Apr 2008 - Oct 2009
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  The hartford

  Jan 2012 - Feb 2016

  Property field team lead

  Led a group of Outside Claims Representatives in throughout the Western United States handling both commercial and personal lines claims.Highlights:-Wrote the MacroSuite for the region to assist in meeting quality and compliance standards. -Developed and wrote the Employee Feedback form for the Property Damage Assessment Group for use in monthly feedback meetings.-Created the Compliance Audit form used for the Property Damage Assessment Group.-Have been involved in the testing and evaluation of new equipment for use in the field. Show less

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  Nationwide

  Feb 2016 - now

  I am presently an Excess and Surplus/Specialty Claims Manager for Nationwide Insurance in the Commercial Claims Department.

  • Excess & Surplus / Specialty Property Claims Manager

    Jan 2020 - now

  • Excess & Surplus / Specialty Catastrophe Claims Manager

    May 2017 - Dec 2019

  • Excess & Surplus / Specialty Property Claims Manager

    Feb 2016 - May 2017