Experience

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  Emmaus colchester

  Sept 2014 - Oct 2019

  • Drafted and successfully implemented new policies and procedures to drive and maintain legislative compliance.• Re-structured and rolled out new key working processes to improve efficiency, transparency and cohesion.• Revamped the organisation’s marketing strategy and increased social media reach by 40%.• Winner of the John Thompson’s Solidarity Award in 2018 in recognition of community work and cohesion.• Identified training needs and knowledge gaps in residential companions and provided bespoke training.• Conducted interviews with potential new clients; carried out due diligence and risk assessments.• Developed and maintained new companion records including induction, training needs, development plans, risk assessments and key working notes. Show less Helping clients through empowerment to get back into the mainstream society while developing new skills and overcoming obstacles.• Expanded the list of referring agencies and promoted close multi-agency working across the organisation and increased the successful move-on rate for clients by 15%.• Successfully managed and supported a social work student during her 70-day placement; provided diverse learning opportunities and experiences.• Completed professional development courses in Adult Mental Health, Mental Health & Housing, Aggressive & Difficult Behaviour, Safeguarding, Needs & Risk Assessment, Support Planning and Substance Misuse. Show less

  • Development and Progression Manager

    Apr 2017 - Oct 2019

  • Deputy Manager

    Sept 2014 - Apr 2017
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  Colchester borough homes

  Oct 2019 - now

  • Homeless Connect Officer

    Jul 2021 - now

  • Rough Sleeper Navigator

    Oct 2019 - Jul 2021