Experience

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  The omni club

  Jan 2006 - Jan 2008

  Director, public relations

  The Omni Club is a state-of-the-art luxury fitness facility chain with operations in Georgia and Florida.Planned, organized, and executed community outreach / philanthropic initiatives (Athens Food Drives, Athletic Dream Day, etc.); conducted media relations outreach and communication (Athens Banner-Herald, Red&Black, Flagpole, etc.); planned and executed Athens community events; designed and created graphics for internal and external print campaigns; supported in the production of a 60-second television commercial; performed various other PR and marketing related tasks. Show less

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  Matrix resources

  Jan 2008 - Jan 2009

  Technology talent acquisition

  MATRIX Resources is a leading nationwide Information Technology staffing agency based out of Atlanta, Georgia.Recruited for and filled client job openings, both contract and permanent, within all areas of the technology Software Development Life Cycle (SDLC), including the following positions: Java and Microsoft .Net Developers/Engineers/Architects, Business Analysts, Quality Assurance Testers, Network Security Engineers, Desktop/Network Support, and Database Administrators (Oracle and SQL Server).Recognized and awarded twice as the "Teammate of the Period" by Account Management sales team (September 2008, October 2008). Show less

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  Jabian consulting

  Feb 2010 - Jul 2019

  Served as Jabian's Product Strategy and Management service offering team leader.PROJECT HIGHLIGHT | PRODUCT STRATEGY & MANAGEMENT: Designed, managed, and launched innovative national consumer product within the lottery gaming Industry. Managed end-to-end product design through delivery of a consumer-facing lottery product enabling convenient and secure Mega Millions and Powerball game play. Managed all aspects of product design from a User Experience perspective, from drafting visual wireframes to collaborating with creative agencies to deliver final product packaging, UI screens, and product website. Managed product readiness for product launch of an initial 1.5 million products by coordinating efforts across multiple lottery organizations and national groceries and retailers (launched in 780 stores nationwide).PROJECT HIGHLIGHT | PRODUCT LAUNCH READINESS: Conducted a product capability assessment and identified current-state gaps existing for an initial product launch of a B2B2C medical consumer line of credit product. Developed a launch readiness playbook and supported client in managing efforts required for initial product go-live in areas of product, technology, finance, and operations. Developed product marketing and training materials. Show less PROJECT HIGHLIGHT | TRAINING DEVELOPMENT: Talent Acquisition Training Development Lead at a leading communications, media, and automotive services organization. Developed department training approach and project plan. Developed training content. Prepared for and conducted “Train the Trainer” sessions with department leadership team. Prepared training delivery of material to ~200 resources (including account managers, recruiters, sourcing, and coordinators. Developed and distributed Training Feedback surveys (94% rated workshops positive, 88% understood new operating model; 95% knew what skills and behaviors were needed in the new model). Show less PROJECT HIGHLIGHT | PRODUCT STRATEGY: Strategy Consultant for Wholesale Automotive Remarketer. Co-created monthly product strategy executive brief for senior executive teams including the COO, SVPs, and VPs. Created and maintained product matrix. Facilitated prioritization planning meetings to focus team on areas of high importance corresponding to corporate goals. Created a stakeholder communication planning tool.PROJECT HIGHLIGHT | VENDOR SELECTION: Project Manager for Leading Global Hotel Company Technology organization. Defined and managed a competitive bid RFP (budget of $1MM). The scope area was for the PeopleSoft Financials upgrade, as well as PeopleSoft Financials Application Manage Support services to 10,000+ global users. Collected requirements from core client stakeholders as inputs into the RFP and scoring criteria. Identified qualified vendors to invite for participation in the competitive bid RFP. Managed communications with the vendors (distributed invitations, issued RFP, facilitated Q&A). Analyzed proposals, facilitated sessions with the stakeholders to evaluate scoring criteria and down-select vendors. Performed cost analysis of three final vendors. Exceeded cost savings goal of 5% over maintaining current steady state, by recommending the vendor who would achieve 9% cost savings; proposed negotiating $0 payment for the first 3 months of the contract to realized cost savings immediately Show less PROJECT HIGHLIGHT | CUSTOMER EXPERIENCE STRATEGY: Analyst for Wholesale Automotive Remarketer client. Led the development and execution of the Executive Customer Experience Framework – implementing an infinity symbol that is now being used globally to explain the client customer experience. Created the Customer Experience Vision- ensuring seamless experience from online to in-person purchasing. Co-created customer experience roadmap strategy. Worked with Change Management & Customer Experience SMEs to create vision. Scheduled and conducted stakeholder interviews with employees from Digital and Technology departments, mapping both projects to a multi-dimensional maturity model, mapped to the newly defined customer journey. Presented final deliverable to client SVP Product Development. Show less

  • Senior Manager, Product Management Offering Lead

    May 2018 - Jul 2019

  • Manager, Product Management Offering Lead

    May 2015 - Apr 2018

  • Consultant

    May 2013 - Apr 2015

  • Associate

    Jan 2012 - Apr 2013

  • Recruiter

    Feb 2010 - Dec 2011
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  Business lens

  Apr 2012 - now

  Owner & principal photographer

  I bring a unique approach to photography - where every client interaction is as important as the moment I capture. Photography is not only my passion, but an art form I have been studying since high school and pursued professionally since 2012. In the fall of 2024, I channeled my full-time energy into this craft, blending technical expertise and business acumen to deliver a seamless, client-centered experience.I specialize in capturing significant moments across a range of settings, from newborn and family milestones to corporate events. I’m a generalist with a passion for adaptability, using Nikon equipment and professional Profoto lighting to ensure each shot is captured with quality and precision. I run every aspect of the business - marketing, sales, operations, accounting, finance, budgeting, location scouting, on-site photography, creative design, post-production editing, and branding assets. This allows me to deliver a fully customized experience and exceptional service. Each session with VI Photography is dedicated to capturing moments that matter, applying an artist’s eye and a consultant's professionalism. Show less

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  Harland clarke customer engagement solutions

  Jul 2019 - Sept 2020

  Senior transformation program manager

  Recruited to lead the strategic and highly complex, multi-million dollar payments product transformation program spanning across all functional areas of the Harland Clarke Line of Business. Appointed as an extension of Harland Clarke’s senior leadership team, while overseeing, directing and organizing a cross-functional program team of more than 100 team members. Program managed with the leadership of four Project Managers and 10+ business leaders to monitor cost, schedule and technical performance of the program.Led the organizational change management and client change management initiatives, working closely with internal communications and product marketing to deliver relevant messages through most effective delivery channels. Partnered with sales executives to pursue an annual EBITDA target, by leading the sales enablement initiative educating ~200 sales team on product capabilities and solution-based sellingIntroduced and managed program governance to demand management and capacity planning to our agile development methodology; led the development and delivery of high-priority future-state program process and data flow diagrams within four months.Member of the Women's Network International Women's Day planning team and the Vericast Sustainability Green Team. Show less

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  Verizon business

  Sept 2020 - Jan 2022

  Global financial services strategy lead

  Led Business Development, Strategic Planning, and Sales Enablement for the advanced Financial Services vertical sales team.Led the definition, delivery, and management of the vertical sales strategy in partnership with the sales team. Maintained a keen understanding of industry trends and how they shape industry-specific use cases. Managed co-innovating efforts with System Integrator partners on Go-To-Market strategies. Established sales process standards and sales funnel governance to effectively forecast and plan for sales. In the launch year of the program, the financial services sales team exceeded targets, gaining client commitment totaling $35M, with annual target of $20M. Show less

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  Jabian consulting

  Jan 2022 - Oct 2024

  Director, client success

  Worked closely with senior technology and business operations executives and leaders to drive meaningful change. Focused on helping clients improve their processes, operate more efficiently, and increase profitability. Led small consulting teams to deliver practical solutions and play an active role in both leadership initiatives and business development efforts. Jabian takes an integrated approach to strategy, process improvement, and technology alignment to help clients achieve real, lasting results. Show less