Experience

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  Ibge

  Mar 2010 - Dec 2010

  Census supervisor

  I was responsible for supervising the Brazilian census in ten neighborhoods in Santa Maria, a city in Brasil with the population of 300 thousand people. It included mapping the areas and training and being responsible for a team of nine enumerators.Responsibilities and achievements:My team achieved high standards an was able to do finish work before the deadline.The mapping of the neighborhoods was made with one of the lowest levels of errors in the city, allowing the enumerators to focus on the interviews and to perform better. Show less

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  Grupo rbs

  Jun 2011 - Apr 2012

  Editor

  Editing supplements related to different topics (fashion, education, home, architecture) for Diário de Santa Maria newspaper.

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  Grupo rbs

  Jun 2012 - Dec 2015

  My role involved leading communication area, including hiring and conducting researches and surveys, press relations, social media and the coordination of educations projects.Responsibilities and achievements: - Recruiting and conducting online and face to face surveys, including a branding survey that lead to a huge transformation of the enterprise brand- Analyzing, interpreting and reporting research results- Hiring, training and overseeing staffs of freelancers such as designers, journalists and photographers.- Coordinating RBS Education Prize, one of the greatest awards for teachers and students in the country.- Recruiting and training volunteers for several education projects.- Coordinating education committee for increasing editorial presence of the subject over newspapers, TVs and Radio Station of two brazilian states- Creating a digital and social media presence, with increases over 1000% percent on Twitter and one of the biggest NGO audiences in Brasil on Instagram and Facebook. Show less

  • Communication Analyst

    Feb 2013 - Dec 2015

  • News Reporter

    Jun 2012 - Jan 2013
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  Reid research services ltd

  Jan 2016 - Sept 2017

  Responsibilities:• Overseeing a team of field interviewers for a market research in Auckland and Northland.• Guaranteeing quality control of field work. • Rostering staff.• Interviewing, hiring and training new employees and providing refresher training for the team.• Keeping record of employee's performance.• Auditing surveys.• Supervising CATI interviewers.Achievements:• As a field manager I was able to improve the KPI of one of the surveys, reaching the highest level of the year. Show less

  • Field Manager

    May 2016 - Sept 2017

  • Field interviewer

    Jan 2016 - May 2016
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  Diamond car

  Nov 2016 - Jan 2018

  Sales and marketing manager

  - Developed a marketing strategy that resulted in a 20% increase in sales in six months.- Created a strategy to diversify our portfolio of clients and thus making the business more stable and safer.- Managing a portfolio of accounts and being the face of the company to clients.- Recruiting, training and supervising staff.- Supervising final result of work, making sure it meets our standards.- Develop, implement and manage the digital media strategy to promote the company.- Managing company’s website and social media profiles.- Develop new services that can make the business more profitable.- Managing relationship with clients, providing outstanding service and support.- Develop and conduct market research, creating insights to develop the business. Show less

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  Carz r us

  Jan 2018 - May 2019

  Service and marketing manager

  Proud to lead service and marketing strategies and operations at Cars R Us, responding directly to the Director. In the service department, I was responsible for integrating internal communications and developing tools to standardize and optimize processes. Those changes lead to faster delivery and increasing customer satisfaction.As a marketing manager, I was able to expand and increase digital presence, resulting in a 100% increase of followers on Facebook, establishing this social media as our main sales driver. Currently, I am developing new strategies to diversify and also expand the customer base. Show less

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  Iq security limited

  May 2019 - Apr 2024

  Providing smart security solutions for clients all over New Zealand :)At IQ Security I am responsible for accounts from amazing clients such as Mansons TCLM, Samsung, 2degrees, Shott Beverages.

  • Operations and Risk Manager

    May 2023 - Apr 2024

  • Operations Manager

    Aug 2022 - May 2023

  • Sales and Marketing Manager

    May 2019 - Aug 2022
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  Johnson controls

  Apr 2024 - now

  Business development manager

  Creating opportunities with some of the largest companies in this beautiful planet, including but not limited to Cencora, LG, BlackRock.Driving profit and keeping businesses and people protected, with a smile.

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  Asis new zealand

  Jan 2025 - now

  Secretary