Experience

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  Can industrial inc.

  Jul 2005 - Oct 2007

  Export executive

  Accountabilities: Report to the export sales manager. Responsible for the new customer development and existing customer order follow up from quotation to after sales service. Teamed closely with sourcing team, logistics team and finance team. European market development Quotation adjustment E2E order managementAccomplishments: Successfully developed Spanish customer independently with sales amount over $100K Skilled excel skill for reliable quotation analysis and clear order following up Smoothly operated export orders with different payment ways, different delivery methods, different price and packaging request Show less

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  Decathlon internacional

  Dec 2007 - Aug 2012

  Product leader supply chain

  Accountabilities: Report to the Component Supply Chain Manager. Responsible for fabric exporting to Vietnam and Thailand from 2027 to 2009, and all local woven fabric purchasing from 2009 to 2012. Experience at price negotiation and order management to enhance the competitive advantage of the business. Teamed closely with the suppliers, logistics and finance team. E2E export order management from quotation to after sale service E2E local order management on capacity management, order management, price negotiation Supplier management of business %, lead time excellence, component safety stock preparationAccomplishments: Convincing supplier no price increase even all raw material price increased to keep decathlon price competitiveness, save $ 80,000/year (400,000 yards fabric with price increase of $0.2/yards) Shorten one main fabric lead time from 35 days to 25 days (over 2 million yards needs/year), increase the inventory turn over rate significantly and improve the supply chain agility Successfully managed 15+ suppliers per year with on time order delivery rate over 98% Show less

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  Luxottica shanghai trading company

  Sept 2012 - Jul 2014

  Customer service sr.supervisor

  Accountabilities: Report to the Customer Service Manager. Responsible for the inventory management, wholesale order management, after service management to ensure the sales target achievement per month. Teamed closely with the product team, marketing team, finance team and HR team. Weekly sales achievement analysis to senior leader team Weekly inventory analysis to advise new delivery plan to accomplish monthly sales target Sales result analysis for continuous improvement and sales commission calculationAccomplishments: Guarantee sales target overachieved for my service period of 23 months, yearly growth over 20% Built new BI report to automate sales/order/delivery report, to offer single truth of report to all functional teams, and salve my team 2 hour/day/person report extracting time Bult S&OP meeting for clear demand and production plan to better fulfil market needs with transparent information sharing and agile order management Show less

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  Vf corporation

  Jul 2017 - Jan 2024

  Accountabilities: Report to the Senior Business Process Manager and functionally Senior Omni Operations Manager in Omni Excellence team. Responsible for VF Mid-end system roll out and BAU support, to enhance the competitive advantage of the business. Teamed closely with the DT, eCom Third Party operation teams, As project manager to roll out 4 brands VF-Mid end for eCom and O2O Change management and VF mid-end change request management Business process initiation and ultimate optimizationAccomplishments: Year 2023 O2O sales created incremental sales approximately USD 14M. Optimization of system stability and user friendly, continuous change request management plan delivered 150+ change request from 2022 to 2023 Successfully support every 618 and D11 eCom promotion with clear support plans to meet each platform request. Show less Accountabilities: Report to the The North Face Supply Chain Director. Responsible for seasonal demand forecast collection and analysis, to enhance the forecast accuracy. Teamed closely with the product team, finance team and brand operations team. 5 round demand forecast collection and analysis per season (2 seasons per year) Forecast VS financial target analysis SKU efficiency analysis and improved plan initiationAccomplishments: Offer single truth of seasonal order result, built 3 years data base for all teams’ analysis use SKU efficiency improved 25% due to SKU reduction from 1500 to 1000 on SS21 season Joined VF Mid-end Agile Inventory Project team to design and rolled out O2O agile inventory fulfillment for The North Face brand Show less Accountabilities: Report to the Customer Service manager for supervisor role and Supply Chain Director for assistant manager role. Responsible for all channels including retail, ecommerce, wholesale and APAC distributors orders management and customer service. Built data analysis and communication skills. Teamed closely with the brand operation, finance, product, DC and logistics team. Daily wholesale order management with clear delivery VS target analysis Wholesale and APAC distributors monthly sales target achievement analysis, and order pull in or push out plan initiations Retail and eCom order delivery, cargo claim, return managementAccomplishments: Support monthly sales target achievements by clear analysis of potential inventory arriving status, and make proposal for cross channel make up plan. Average over budget fcst by approximately 15% over achieved yearly sales plan from 2014 to 2017. Improved EC return process, saved 20,000 pcs products from defective to normal products, potentially saving $90,000 per year. Managed the remote teams to accomplish goals(2 team members in Shanghai, 1 in Beijing and 3 in Hongkong) Show less

  • Business Process Manager (Omni Channel process and Mid-end project management)

    Jun 2021 - Jan 2024

  • TNF Demand Planning AM and Mid-end Project Management

    May 2018 - Jun 2021

  • Customer Service Assistant Manager

    Jul 2017 - Apr 2018
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  Stichd

  Jul 2024 - now

  Sales manager - china

  Account Management for China wholesale customer like PUMA China and BMW China and other local customers.Channel Development & maintenance