Mike G.

Experience

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  Special Tree Rehabilitation System

  Jan 2011 - Jan 2017

  Human Resources Associate

  • Sourced and interviewed potential candidates for entry and professional positions.• Assisted Recruitment team and hiring managers with candidate selection.• Coordinated and managed all Administrator initiatives for applicant tracking systems.• Coordinated on-boarding and orientation process.• Supported in-services and external trainings for current employees and new hires.• Facilitated corporate wide employee engagement initiatives.• Generated and submitted monthly and quarterly Human Resources reporting metrics.• Coordinated interview schedules and managed Human Resources team Outlook calendars. • Assisted Human Resources team with travel arrangements, conference registration and other administrative duties.• Developed and built internal and external relationships with project teams, department managers and consultant teams to improve the delivery of Human Resources services.• Coached managers through employee relations matters including employee engagement, documentation, discipline, and performance improvement plans. Show less

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  Schoolcraft College

  Jan 2017 - Oct 2017

  Office Assistant III

  •Provided quality and accurate customer service for in person, telephone and web based transactions.•Created and maintained accurate records, following up where required.•Input data related to student records as assigned.•Participated in ongoing efforts to ensure FERPA and other regulatory compliance.•Assisted with data collection and record keeping systems; files appropriate forms and documents.•Devised documents and maintains procedures for clerical duties.•Produced reports/compile information as needed.•Participated in continuous improvement projects related to office operation/student service delivery; ensures the performance of clerical assignments.•Oversaw office stock and kept accurate records of inventory in a neat and organized fashion.•Streamlined processing procedures for various financial and employee documents to improve traceability. •Worked with upper management to complete complex projects on tight budgets within specific timelines. Show less

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  Quicken Loans Family of Companies

  Oct 2017 - May 2019

  Associate Employee Relations Specialist

  • Provided superior internal client service to all employees and managers on employee relations related issues by answering questions and giving general directions on issues including (but not all inclusive) timeliness, attendance behavior, performance, completion of projects and misconduct.• Conducted Exit and identify trends with Human Resources and leadership teams.• Managed written and verbal disciplinary actions, including uploading various performance documents into the appropriate databases (i.e. HR OnBase, Gracie, etc.) and follow up with leadership as needed. Also drafting written disciplinary action requests and separation letters.• Provided support and/or help facilitate staff engagement meetings (i.e. Town Halls, Stay Interviews, Outlet survey).• Provided Human Resource guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation, 401K and OSHA compliance.• Updated key Human Resources metrics, including turnover and terminations, using reporting tools on the HRMS database (Qualtrics). • Processed unemployment claims.• Coached managers through employee relations matters including employee engagement, documentation, discipline, and performance improvement plans. Show less

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  The Children's Center of Wayne County (Detroit)

  May 2019 - Sept 2020

  HR Specialist III

  • New hire on-boarding and orientation including conducting background checks, ensuring drug screens are completed, and all required documents are completed.• Benefit administration including conducting benefit open enrollment meetings, tracking eligibility, and completing employee enrollments for the health, dental, life and 401K plan. Conducting monthly audits and partnering with our benefit vendors as needed.• Responsible for collection of benefit arrears and tracking of the payment of benefits while on leave.• Responsible for communicating approvals, denials, return to work and other important information to staff, managers and Human Resources team.• Compiles, prepares, and tracks leave of absence paperwork actions. Communicates explanation of approvals, denials, leave extensions, and other important information regarding leaves.• Assist with payroll processing. Process merit increases, bonuses, promotions, and terminations.• Monitor employee morale and company culture by conducting employee engagement sessions, organizing employee engagement activities and company sponsored events; Wellness events and Lunch & Learns.• Collaborate with the Recruitment team to develop effective recruitment strategies.• Recommend corrective action plans and conduct Exit Interviews. Show less

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  CASE Credit Union

  Sept 2020 - Sept 2021

  Human Resources Generalist

  • Leads with the recruitment effort for all exempt and nonexempt employees; actively participates in community recruitment opportunities to maintain a diverse applicant pool.• Maintains organization’s staff by reviewing applications; conducts phone screens, assists with interviewing and conducts necessary reference and background checks; and administers appropriate assessments.• Manages CASEs onboarding program and partners with the Learning and Development Department to conduct New Employee Orientation.• Back-up person for processing CASE’s bi-weekly payroll. Performs audits of payroll runs.• Maintains employee handbook and policies and procedures manual. • Deliver training to newly on-boarded employees, providing a consistent and strong CASE on-boarding experience.• Assists with the administration of CASE’s benefits program by monitoring benefit eligibility; making additions and removals when necessary.• Maintains Human Resources files and records; scanning and indexing to ensure accurate record keeping.• Work with managers to keep position descriptions up to date.• Manages the performance evaluation program and revises as necessary.• Ensures the Human Resources information is available to staff via the BriefCASE, presentations at All-Staff Meetings, department meetings, etc.• Works as part of a team on staff events such as the Employee Picnic, employee fun events, etc.• Maintains compliance with federal and state regulations concerning employment.• Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continuous improvements in efficiency of department and services performed.• All other duties as assigned. Show less

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  Henry Ford Health

  Dec 2022 - May 2023

  Clinic Service Representative

  • Answered phones to respond to all inquiries made by patients, vendors, insurance companies and other medical facilities. Handled 100-200 incoming calls per day.• Re-scheduled patient appointments as required via telephone calls and written notification to patients.• Screened and routed patient calls to other departments efficiently, insured accurate registration, ap-pointment scheduling and follow-up appointment scheduling in database.• Took clear and accurate messages on behalf of other departments.• Responded to patient’s questions and needs by editing, canceling and re-scheduling appointment as nec-essary according to clinic protocols.• Reviewed physician schedules regularly to maximize capacity and verify correct scheduling.• Created testing orders for patients and faxed or mailed as per patient request.• Faxed medical records to facilities authorized to receive patient information.• Maintained a good working relationship and effective communication both within the department and with other departments for the benefit of the patient. Show less

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  American Rheinmetall

  Aug 2023 - Nov 2023

  Human Resources Administrator

  • Processed information in the payroll system; information may include employees’ hourly rates, salaries, commissions, bonuses or other compensation, time worked, paid leave and holidays, deductions and withholding, address changes, and other information.• Managed weekly timesheet process.• Maintained accurate and up-to-date human resource files, records, and documentation.• Answers frequently asked questions from applicants and employees relative to standard policies, bene-fits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or man-agement.• Maintained the integrity and confidentiality of human resource and payroll files and records.• Performed periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.• Provided clerical support to the HR department.• Conducted new hire orientation, onboarding Show less

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  Mercedes-Benz Financial Services USA LLC

  May 2024 - Jun 2024

  Human Resources Coordinator

  • Collaborated with Internal Customers including HR, Operations, as well as company Vendors.• Assisted in developing presentation materials.• Resolved issues between vendors and employees. Escalate issues to the appropriate manager for resolu-tion and provide guidance on best practices and policy.• Administered new employee on-boarding• Maintained positive relationships with Customers that are in remote or offsite locations