Seher Elmasry

Experience

• 

  Webhelp - Sky

  Jun 2012 - Nov 2014

  Customer Service & Retention's Advisor
• 

  Emirates

  Nov 2014 - Mar 2017

  Air Hostess

  Emirates connects the world to, and through, our global hub in Dubai. We operate modern, efficient and comfortable aircraft, and our culturally diverse workforce delivers award-winning services to our customers across six continents every day.

• 

  Majid Al Futtaim

  Dec 2017 - Jan 2021

  A remarkable business success story, Majid Al Futtaim started from one man’s vision to transform the face of shopping, entertainment and leisure to ‘create great moments for everyone, every day’. It has since grown into one of the United Arab Emirates’ most respected and successful businesses spanning 15 international markets, employing more than 43,000 people, and obtaining the highest credit rating (BBB) among privately-held corporates in the region.

  • Assistant Manager - FMCG

    Jan 2020 - Jan 2021

  • Assistant Manager - Corporate & Commercial Services, Digital B2B

    Dec 2017 - Dec 2019
• 

  SAP

  Mar 2022 - Feb 2024

  Customer Relationship Manager - Public Sector

  SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.I am a member of the Public Sector Business Development team within SAP, helping our clients reach their full, digital potential to run better. Show less

• 

  Televerde

  Feb 2024 - now

  At Televerde, we believe in the power of purpose. Our culture is built on a foundation of values that drive us to create meaningful connections, both within our organization and with our clients. We are more than just a company; we are a community committed to the growth, well-being, and success of every individual.As a part of the CX team, I drive client satisfaction and loyalty by overseeing the onboarding process, enhancing the overall client journey, and implementing strategies for continuous service improvement. Show less Workday Adaptive Planning is powering a new generation of business planning. Driving business agility in a fast-moving world, Workday Adaptive Planning leads the way for people in companies to collaborate, gain insights, and make smarter decisions faster. Powerful modelling for any size organization, yet so easy for everybody who plans.Our comprehensive set of cloud-based planning software solutions supported by a powerful, in-memory technology platform that enables functional and company-wide business planning and built-in analytics at very large scale. Show less

  • Client Experience Coordinator

    Aug 2024 - now

  • Business Development Specialist - Workday

    Feb 2024 - Aug 2024