Darrell Bradford

Experience

• 

  Medpartners/KPCIT

  Jan 1998 - Jan 2000

  Sr. Help Desk Analyst

  Provide computer hardware, application support across the USA to multiple doctors’ offices and hospitals. Provide training to new employees. Manage Tech support website where documents I created where stored for Analyst use to help resolve issues.

• 

  Fairchild Fasteners

  Jul 2000 - Sept 2001

  Sr. Unix/Linux Admin

   Maintain Unix administrator duties for the company in terms of creating and deleted user accounts, creating access permissions, network conductivity, database maintenance, running batch jobs, running requested reports and delivering them.

• 

  ITR WEB

  Sept 2001 - Jan 2002

  Sr. Computer Tech

  Provide tech support to field techs while resolving higher technical level issues in the field. Provide training to lower level field techs and help desk.

• 

  CKE Restaurants, Inc.

  Sept 2001 - Sept 2014

  Network Issues: Troubleshoot network problems and conflicts. Analyze issues and suggest improvements in the speed and operations to minimize downtime and system failures.Hardware Support: Build, configure and maintain production and development servers in a corporate network. Support physical and virtual servers. Provide the highest level of support to a range of employees within the IT dept ranging from Help desk to Sr. Level support personnel. Support a range of different brands of servers, desktops, laptops, tablets and mobile devices (Dell, HP, Lenovo, Sony, Android, Apple, etc). Application Support: Configure and Manage AD, Exchange, VMware, Microsoft Virtual Machine Manager, Google, GADS, Postini, DHCP, WSUS, McAfee Antivirus, Xcellenet, Faxanation, Double-Take, Websense, Backups, Document Image Storage, Workers Comp, Filemaker Pro (Servers) along with miscellaneous other servers in corporate network. Handle migrations when applications need to be moved to new software revisions or software hardware needs to be upgraded or any combination thereof.Build, configure maintain Windows server 2003, 2008, 2012 devices including Virtual Devices (VMware and Virtual Machine Manager), Assign and maintain Quotas.Active Directory Maintenance; Create NT accounts, Assign Permissions, Add and remove servers and workstations, Create AD Contact Accounts, Processing terminations. Creating Corporate Optisource Eflow Server Support which includes; Full support for eflow application, Load images daily into eflow, Maintenance on server and eflow application, Work with vendor to provide updated and make changes to SQL tables and records, Archive Eflow Report Logs.NOC Duties; knowledge of CABLE, DSL, SAT Modems, Routers, Switches, Hubs and other hardware found in a large range of environments from corporate to franchisee office locations, Troubleshoot Restaurant WAN/ISP issues. Show less

  • Sr. Windows Server Administrator/Jr. Network Administrator

    Oct 2005 - Sept 2014

  • Sr. Technical Support Analyst/Field Technician

    Sept 2001 - Oct 2005
• 

  Goodwill, Serving the People of Southern Los Angeles County

  Dec 2014 - now

  Network Issues: Troubleshoot network problems and conflicts. Analyze issues and suggest improvements in the speed and operations to minimize downtime and system failures.Hardware Support: Build, configure and maintain production and development servers in a corporate network. Support physical and virtual servers. Provide the highest level of support to a range of employees within the IT dept ranging from Help desk to Sr. Level support personnel. Support a range of different brands of servers, desktops, laptops, tablets and mobile devices (Dell, HP, Lenovo, Sony, Android, Apple, etc). Application Support: Configure and Manage AD, Exchange, VMware, Microsoft Virtual Machine Manager, Google, GADS, Postini, DHCP, WSUS, McAfee Antivirus, Xcellenet, Faxanation, Double-Take, Websense, Backups, Document Image Storage, Workers Comp, Filemaker Pro (Servers) along with miscellaneous other servers in corporate network. Handle migrations when applications need to be moved to new software revisions or software hardware needs to be upgraded or any combination thereof.Build, configure maintain Windows server 2003, 2008, 2012 devices including Virtual Devices (VMware and Virtual Machine Manager), Assign and maintain Quotas.Active Directory Maintenance; Create NT accounts, Assign Permissions, Add and remove servers and workstations, Create AD Contact Accounts, Processing terminations. Creating Corporate Optisource Eflow Server Support which includes; Full support for eflow application, Load images daily into eflow, Maintenance on server and eflow application, Work with vendor to provide updated and make changes to SQL tables and records, Archive Eflow Report Logs.NOC Duties; knowledge of CABLE, DSL, SAT Modems, Routers, Switches, Hubs and other hardware found in a large range of environments from corporate to franchisee office locations, Troubleshoot Restaurant WAN/ISP issues. Show less

  • Information Technology Manager

    Jun 2023 - now

  • Senior System Administrator/ Server Engineer

    Dec 2014 - Jun 2023