Gregory Flick, PMP, CSM, CSPO

Experience

• 

  TNT MANAGEMENT SERVICES Ltd.

  Jan 1985 - Jan 1987

  Computer Operations

  Supporting two Unisys 1100 mainframes, networking, ECL and COBOL maintenance, DCP and Telcon maintenance. • Responsible for daily backups of the on line transaction system. • Line diagnostics to the 200+ remote offices within North America. • Daily data uploads between Ford and TNT. • Provided mainframe support and backup to ensure the 98% up-time corporate policy. • COBOL program maintenance.

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  RYDER MACHINERY Ltd.

  Jan 1987 - Jan 1990

  Systems Analyst

  Worked for 11 months on special assignment at Unisys Canada, developing an on-line inventory/purchasing/order entry package. Development and maintenance of MAPPER, COBOL, ECL and TIP programs, pertaining to all finance, accounting and inventory control applications. training and overseeing mainframe computer operations. • Designed, developed and implemented MAPPER applications relative to Corporate (Finance), Tele-marketing, Accounting, Leasing, and EDP departments. • Developed designed and implemented a new X.25 protocol communication network servicing 150 terminals. • Performed the retrofit (new cables, connectors, plugs, jacks, hardware, software installation and training) of 14 offices personally. • COBOL enhancements to the Corporate Accounting programs Show less

• 

  City of Ottawa

  May 1990 - Nov 1997

  Business Systems Analyst

  Report on Web Technology supporting cross-platform functionality to business processes in order to replace many of the Corporate inefficient manual processes such as: Purchase Orders, Human Resources forms, Job Postings, Corporate Purchase Cards Database. Also, primary Analyst to IT Financial Systems. Perform Business (Needs) Analysis on corporate computer / non-computer processes

• 

  Integrated Device Technology, Inc

  Nov 1997 - Apr 2011

  Designing and overseeing the implementation of high level Global Business Systems and Processes in the Finance, HR, and Engineering areas of IDT.Working with my world-wide cross-functional team to aggressively produce an high profile financial analytics tool as well as cross-platform engineering support system.As a technical lead, I have successfully implemented a global engineering tracking system, Executive Dashboard and reporting information system for IDT Global. Working with consultants deployed a Time Reporting and management system for IDT Canada including documentation and user training and support. Show less Involved in all Business Systems within the Corporation. Trainer, DBA, Web Administrator. Full support of systems.Supporting , Human Resources, Legal, Finance, Operations, Customer Support, Sales and Marketing as well as the VP's and Board of Directors.Successfully deployed many global processes and systems over twelve years including: three Salesforce systems (Tundra, Customer Portal, Testing Labs),Global HR System in Great Plains Dynamics; HR Performance Reviews, HR Compensation; HR Vacation & Accrual system; Executive Dashboards and Reporting, the initial Corporate dynamic website (internet, intranet and extranet) as well as four revisions; Initial Corporate Document Library System, Initial Corporate Data Warehouse; Engineering tracking system for costing and Government R&D tax credits, just to name a few. Show less

  • Advanced Business Systems Analyst

    Nov 2009 - Apr 2011

  • Business Systems Analyst

    Jun 2009 - Nov 2009

  • Business Systems Analyst

    Nov 1997 - Jun 2009
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  Adobe

  Apr 2011 - now

  As a key member of the Enterprise Solution Services - Operations & Portfolio Management organization, you are a leader building upon your experience in developing and delivering and supporting best-in-class Business Systems . Applying the right level of discipline and rigor to help lead the organization including implementing critical initiatives, driving organizational change, focusing on aligning and enabling teams to efficiently scale the business and deliver customer value. This is a highly influential role across organizations within Adobe requires true passion for business strategy, business operations and highly effective execution of strategic and product objectives• Work with the senior leadership team to identify critical initiatives to grow the business.• Work closely with the Product, GTM, and corporate teams on the Strategic and Operating initiatives• Business performance against Annual Plan: Drive cadence and communication for execution against the annual plan.• Develop and deliver strategic presentations to educate and influence key stakeholders within Adobe’s leadership team.• Partner with Business Product Owners, IT, Finance across the organization• Lead multiple teams across multiple geos, supporting stakeholder initiatives and drive delivery• Conduct strategy sessions, capture and publish meeting minutes, and follow up of actions to ensure accountability.• Be a strong, influential voice to ensure we are tracking against our key initiatives Show less Program Manager supporting the Creative Digital Media Business side of Adobe supporting the Creative Cloud for Teams – Small and Medium Businesses. Support and implement enhancements to the Adobe Subscription Model. Deploying new customer features and functionality, via our world-wide cross-functional team of Architects, Designers, Engineers and BSAs. Deploy solutions impacting systems from purchase through Revenue Recognition and Business Analytics using Agile Methodologies. Coordinating from pre to post go live daily war room sessions and defect reviews assigning the correct resources to the issues and tracking until resolution. Show less Work with the Creative Digital Media Business side of Adobe managing priorities, enhancements and new functionality integrated into SAP. Overseeing a world-wide cross-functional E2E testing of the Creative Cloud Team subscription model from purchase to Revenue Recognition. This involves the creation of additional functionality, back office services, new payment methods, coordinating integration points between various systems that make up our eCommerce Creative Cloud Subscription environment. Coordinating from pre to post go live daily war room sessions and defect reviews assigning the correct resources to the issues and tracking until resolution. Show less Overseeing the E2E testing of the new CCM Individual subscription model from purchase to Revenue Recognition. This involves the loading of SKUs into the various environments, coordinating integration point testing between the eight (8) systems that make up our eCommerce Subscription environment. Additionally to work my world-wide cross-functional of BSAs , Engineers, Designers and QA spread out over multiple time zones to ensure a successful execution of test plans and functional reviews. Coordinating from pre to post go live daily war room sessions and defect reviews assigning the correct resources to the issues and tracking until resolution. Show less CCM Team Direct. As part of the Order to Cash (SAP) team we are defining, scoping and implementing an updated subscription model for the retail side of CCM Team Direct. My role is providing subscription process knowledge as well as creating the functional specifications for the integration points between the business systems, the front end UI, provisioning and contract management systems. Additionally I am overseeing the E2E testing of CCM team from purchase to Revenue Recognition. This involves the loading of SKUs into the various environments, coordinating integration point testing between the eight (8) systems that make up our eCommerce environment, and working with my team of BSAs and QA people over multiple timezones to ensure a successful execution of our test plans. Show less

  • Senior Engineering Program Manager

    Feb 2022 - now

  • Engineering Program Manager

    Mar 2018 - now

  • Senior Project Manager

    Mar 2015 - Mar 2018

  • Senior Business Analyst

    Jul 2014 - Mar 2015

  • Lead Business Solutions Analyst - Lead Integration, Consumer Billing and Payments

    Jan 2014 - Jul 2014

  • Business Solutions Analyst - Lead Integration, Order to Cash at Adobe

    Jul 2013 - Jan 2014

  • Business Solutions Analyst - Subscriptions, Order to Cash at Adobe

    Jan 2013 - Jul 2013

  • Business Solutions Analyst - Serialization Order to Cash

    Aug 2012 - Jan 2013

  • Business Solutions Analyst-Serialization

    Jan 2012 - Aug 2012

  • Business Solutions Analyst-Serialization

    Apr 2011 - Dec 2011