
Timeline
About me
Young Professional excited to learn, grow, and build connections.
Education

Oak grove high school
2013 - 2017
University of california, riverside
2017 - 2021Bachelor of science - bs economics/ administrative studies: management information systemsActivities and Societies: Delta Chi
Experience

Rankin stock heaberlin
Jun 2016 - Jan 2017General office clerk- Client facing responsibilities at reception area where I greeted guests, answered phones, and organized meetings- Completed record requests for paralegals and attorneys using US Legal and Compex Legal Services- Trained new employees on word processing, bookkeeping, filing, and other office tasks

Robert a. froehlich
Feb 2017 - May 2017File clerkReorganized and filed legal documents for the company

San jose country club - silicon valley, ca
Apr 2017 - Aug 2018Waiter-Food service, bill & credit card processing while implementing proper serving etiquette in a 100+ seat restaurant.-Front-of-the-house guest reception and special handling of to-go orders.-Memorize and write down customer’s order to convey to back-of-the-house.-Setting up catered events: table layout, food and drink displays, and decorations.

Nio
Aug 2017 - Aug 2017Temporary receptionistThis job entails guest check in, answer and screen incoming calls, distribute messages and organize incoming and outgoing mail. Technical skills include being sufficient in Microsoft Excel and Outlook.

The delta chi fraternity, inc.
Jan 2020 - Jan 2021Alumni secretary vp-Distributed a $75,000 annual budget for the necessities of hosting fundraising events by networking with alumni-Planned networking events connecting 500+ alumnus to current members-Assisted in conducting weekly general meetings, notifying members of news and upcoming event-Participated in Judicial Board guiding members to abide and to exemplify chapter values and laws

Moneytalk ucr
Jun 2020 - Jun 2021Outreach director and founding member- Recruited and interviewed potential members to expand the organization’s outreach- Provided financial literacy education to youth in K-12 classrooms, preparing them for financial independence- Expanded community outreach while raising awareness on social issues throughout the Inland Empire

Sushi r91
Mar 2021 - Jun 2021Server- Ensured quality service to 120+ customers daily by prioritizing customer satisfaction and emphasizing conflict resolution, raising customer retention by 8%.- Managed 1000+ transactions with 99+% accuracy via thorough and efficient use of the P.O.S system to invoice orders and purchases- Communicating effectively between 4 cross-functional groups to supply provide prompt, quality service to all customers- Mentored 10+ employees how to serve tables and work efficiently, increasing employee output by 33%. Show less

Aqui cal-mex
Aug 2021 - Jan 2022Bartender
Sre asset management, inc.
Oct 2021 - Oct 2022Project manager- Coordinated property management, maintenance, and renovation projects for 100+ properties - Established a budget for each project, vetted potential vendors, and scheduled contract personnel- Communicated with clients and residents about project updates, document requests, and property status - Managed software systems to increase revenue through tenant conversion and market adjustments - Developed and maintained strong relationships with property owners, tenants, vendors, and contractors Show less

The lumberyard restaurant, llc
Jun 2022 - Mar 2023Server- Ensure quality service to 120+ customers daily by prioritizing customer satisfaction and emphasizing conflict resolution- Manage 1000+ transactions with 99+% accuracy through efficient use of the point of sale system- Display knowledge of all menu items to increase sales and provide quality service

Westgen lending nmls# 317332
Mar 2023 - Aug 2023National account executive- Identified, built, and maintained over 30 client relationships with no prior established accounts during my first two months. - Managed the entire loan cycle, establish trust with clients, and create realistic timelines to ensure repeat business.- Prospected and built rapport with potential clients to overcome objections and regularly exceeded sales targets.- Marketed and promoted a diverse portfolio of conforming and non-conforming loan programs.

Zeiss industrial quality solutions
Dec 2023 - Sept 2024Metrology technician-Conduct Software training courses for customers.-Provide basic hardware installation training of the Atos and Zeiss Scanning systems. This training can be provided at customer’s facility or inhouse.-Consult with customers on current reporting needs to customize basic inspection training to support customer’s current inspection processes.-Analyze customer’s scanning and inspection service needs.-Develop processes to determine options for improving inspection methods using Zeiss scanning systems.-Develop the best method for data collection depending on customers part geometry and print requirements.-Support Sales Engineering organization in both pre and post engagement processes Show less
Licenses & Certifications

Real estate salesperson
California department of real estateMar 2022
Honors & Awards
- Awarded to Jake SparrerChancellor's Honors List - Jun 2020 Achieved Dean's Honors List three quarters in a row, placing me on the Chancellor's Honors List
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