Experience

• 

  Microland limited

  Nov 2023 - Nov 2024

  • Field Support Engineer

    May 2024 - Nov 2024

  • Graduate Engineering Trainee

    Nov 2023 - May 2024
• 

  Allied digital

  Nov 2024 - now

  Remote support engineer

  As a Remote Support Engineer, I specialize in providing comprehensive technical assistance to clients and users, ensuring seamless operations across diverse IT environments. With a strong foundation in troubleshooting, systems administration, and customer service, I excel in delivering efficient solutions to hardware, software, and network issues—often resolving challenges without the need for on-site intervention.My expertise spans across a variety of platforms, tools, and technologies, including cloud-based systems, remote desktop solutions, and enterprise-level software. I am adept at diagnosing problems, offering timely resolutions, and maintaining clear communication with clients, all while ensuring minimal disruption to their workflows.I thrive in fast-paced, dynamic environments, leveraging my problem-solving skills and technical knowledge to support users worldwide. With a customer-centric approach, I am committed to ensuring optimal performance and satisfaction for all stakeholders. Show less