Adel Alaqad

Al Jizah, Egypt

+91 xxxx xxxxx

[email protected]

2000 followers

Timeline
Mar 2016 - Feb 2017
Team Lead
National Bank of Egypt (NBE)
Feb 2017 - Apr 2019
Realtime Analyst
Careem
Apr 2019 - Jan 2022
Team Lead
noon
Egypt
Current Company
Oct 2022 - now
Co-Founder
Ananasaya.inc
About me
Co-founder at Ananasaya Inc.
Education
- Akhbar elyom academy
  2011 - 2015
  Bachelor of business administration - bba business administration, management and operations
Experience
- National bank of egypt (nbe)
  Mar 2016 - Feb 2017
  - Team Lead
    Oct 2016 - Feb 2017
  - Customer Service Representative
    Mar 2016 - Oct 2016
- Careem
  Feb 2017 - Apr 2019
  - Realtime Analyst
    Nov 2017 - Apr 2019
  - Email support executive
    Feb 2017 - Apr 2019
- Noon
  Apr 2019 - Jan 2022
  - Team Lead
    Nov 2019 - Jan 2022
  - Team Captain
    Aug 2019 - Nov 2019
  - Customer Care Professional
    Apr 2019 - Aug 2019
- Ananasaya.inc
  Oct 2022 - now
  Co-founder
Licenses & Certifications
- 100 courses and counting: david rivers on elearning
  Linkedin
  Jul 2018
  View certificate
- Giving your elevator pitch
  Linkedin
  May 2018
  View certificate
- Instructional design: models of id
  Linkedin
  Jul 2018
  View certificate
- Delivering bad news to a customer
  Linkedin
  Apr 2018
  View certificate
- Agile instructional design
  Linkedin
  Jul 2018
  View certificate
- Fighting gender bias at work
  Linkedin
  Feb 2020
  View certificate
- Business etiquette: phone, email, and text
  Linkedin
  Apr 2018
  View certificate
- Embracing change
  Linkedin
  May 2018
  View certificate
- Writing customer service emails
  Linkedin
  Apr 2018
  View certificate
- Start up of me
  Linkedin
  May 2018
  View certificate
- Developing your emotional intelligence
  Linkedin
  May 2018
  View certificate
- Learning from failure
  Linkedin
  May 2018
  View certificate
- Customer service: handling abusive customers
  Linkedin
  Dec 2020
  View certificate
- Powerless to powerful: taking control
  Linkedin
  May 2018
  View certificate
- Leading without formal authority
  Linkedin
  May 2018
  View certificate
- Bill george on self awareness, authenticity, and leadership
  Linkedin
  May 2018
  View certificate
- Instructional design: needs analysis
  Linkedin
  Jul 2018
  View certificate
- Betty liu on career success
  Linkedin
  May 2018
  View certificate
- Innovative customer service techniques
  Linkedin
  Apr 2018
  View certificate

Recommendations
...

Adel alaqad

Timeline

Team Lead

Realtime Analyst

Team Lead

Co-Founder

About me

Education

Akhbar elyom academy

Experience

National bank of egypt (nbe)

Team Lead

Customer Service Representative

Careem

Realtime Analyst

Email support executive

Noon

Team Lead

Team Captain

Customer Care Professional

Ananasaya.inc

Licenses & Certifications

100 courses and counting: david rivers on elearning

Giving your elevator pitch

Instructional design: models of id

Delivering bad news to a customer

Agile instructional design

Fighting gender bias at work

Business etiquette: phone, email, and text

Embracing change

Writing customer service emails

Start up of me

Developing your emotional intelligence

Learning from failure

Customer service: handling abusive customers

Powerless to powerful: taking control

Leading without formal authority

Bill george on self awareness, authenticity, and leadership

Instructional design: needs analysis

Betty liu on career success

Innovative customer service techniques

Recommendations

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