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Carlos Rojas

Carlos Rojas

Cisco TAC Engineer

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location of Carlos RojasCosta Rica

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  • Timeline

  • About me

    Associate Escalation Technical Support Engineer at Citrix

  • Education

    • Universidad Nacional de Costa Rica

      2009 - 2013
      Bachelor's degree International Relations and Affairs

    • Universidad de Costa Rica

      -
      Bachelor's degree Philosophy

  • Experience

    • Cisco

      Apr 2016 - Nov 2019
      Cisco TAC Engineer

      Implement, configure and troubleshoot load balancer Implement, configure and troubleshoot wan optimizers which included performance issues for multiple application (smb, emapi, HTTPS, FTP, etcImplement, configure and troubleshoot IPsec VPNImplement, configure and troubleshoot SSL VPN Implement, configure and troubleshoot Cisco Anyconnect client Implement, configure and troubleshoot Network Address TranslationKnowledge of DNS, HTTP/s, Firewall, Wireshark.Notions of microsoft windows OS.Notions of azure cloud Show less

    • Citrix

      Nov 2019 - now

      • Associate escalation engineer

        Jun 2022 - now

      • Senior technical Support Engineer

        Nov 2019 - now

  • Licenses & Certifications

    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco
      Apr 2018